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Unable to create support ticket


jsbiggs
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Hopefully this is the right place for this. I started encountering an issue with my Scimitar Pro RGB mouse where it will occasionally (4-5% of the time) register a double-click when a single click is performed. The mouse is only 1 month old, so I'd like to RMA it and receive a replacement. I was able to create an account on the Corsair support website, but I'm unable to select a part number when creating the ticket. It's required so I'm out of luck here. Tried in both Chrome and Edge browsers with no luck.

 

See attachment for what I see on the page. I've entered the product family, series, and description. When clicking the "Search Part Number" button, nothing seems to happen.

1747179410_Corsairsupport-cantselectproduct.thumb.png.711706146711debed8eb3f523333a845.png

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