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Corsair link does not show h150i


JacquesDewitt
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Hi, I have a problem with commander pro and h150i, at first I recognized the AIO in corsair link but then it disappeared. Commander pro detects the 3 fans without problems.

I have read some post but it is worth trying.

I have attached a copy of usbdevice.

 

Cheers

corsairusb.thumb.png.406de7d37937e659e87ae82508849305.png

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Check in device manager to see if the Corsair USBXp device driver is disabled. If it is disabled, enable it and the H150i PRO should pop back up.

 

Hello, when I connect it to the commande pro the driver does not appear in the list, but when I connect it to a usb2 of the motherboard if it appears

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Hello, when I connect it to the commande pro the driver does not appear in the list, but when I connect it to a usb2 of the motherboard if it appears

 

Can you please provide the details of your hardware? You can go to Edit System Specs ... and note that you can fill the lines with other items (see mine as an example).

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Can you please provide the details of your hardware? You can go to Edit System Specs ... and note that you can fill the lines with other items (see mine as an example).

 

Hi

 

Motherboard

ASUS Maximus XVIII Hero

Processor

Intel i7-6700K

Memory (part number)

32 GB Corsair vengeance rgb DDR4-3600

Video Card # 1

EVGA NVidia GTX-1080 ftw

Video Card # 2

Commander Pro

Hard Drive # 1

Samsung 950 Pro 256GB

Hard Drive # 2

WD BLACK 5TB

Hard Drive # 4

H150i PRO RGB

Hard Drive # 5

3x ML 120 RGB Fans + 1 Fan Hub

Hard Drive # 6

3 X 140 default fans fractal desing define r6

Case

Fractal desing Define R6

Power Supply

Evga 1000W T2

Operating System

Windows 10 x64

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OK ... adding that to the "Edit System Specs" info would be good for future reference as well.

 

One thing that I notice is the EVGA GPU. Are you running EVGA XOC? If so, can you disable it to see if the issue goes away? You'll also need to check in Device Manager again after disabling XOC.

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OK ... adding that to the "Edit System Specs" info would be good for future reference as well.

 

One thing that I notice is the EVGA GPU. Are you running EVGA XOC? If so, can you disable it to see if the issue goes away? You'll also need to check in Device Manager again after disabling XOC.

 

thanks for the advice, but I do not have evga XOC installed

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Ah, well, of course it can't be that easy. ;)

 

Can you check the BIOS and make sure that "Legacy USB Support" and "XHCI Handoff" are both enabled?

 

Is the cooler plugged in to the Commander Pro's USB port? Or into the motherboard?

 

Can you show your Link monitoring screen, particularly the Commander Pro values?

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Ah, well, of course it can't be that easy. ;)

 

Can you check the BIOS and make sure that "Legacy USB Support" and "XHCI Handoff" are both enabled?

 

Is the cooler plugged in to the Commander Pro's USB port? Or into the motherboard?

 

Can you show your Link monitoring screen, particularly the Commander Pro values?

 

1) legacy usb support is enabled but xhci handoff does not appear in bios

2) In the first instance it was connected to the commander pro and it worked, when it changes its case, it only detects it through the motherboard

3) attached

corsairlinkstatus.thumb.PNG.9e6e062ccc7d307e355aaaf17637b278.PNG

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