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Glaive Side Buttons no longer working after CUE start


momorious
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Since today suddenly without changing anything my side buttons of my Glaive are no longer working at all as soon as CUE starts.

Directly after Windows boot I can use them normally but as soon as CUE started and the default profile for the Glaive loaded the buttons are unresponsive.

 

I can still use them when I manually close CUE again so the issue is directly related to the CUE software.

 

Please fix this immediately as I use these side buttons at least 500 times a day so I NEED them.

 

BTW: Issue happens with at least the latest 3 versions I tested and just came suddenly today without any change in hardware or software and they worked fine until today.

Edited by momorious
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Did you remap the Glaive side buttons and save to a hardware profile (these show up as a memory card icon)? Just covering bases here.

 

yes and when the hardware profile itself is loaded directly after a windows boot they are working fine. But then CUE starts and they are dead.. Completely out of the sudden as they worked perfectly fine until 2 hours ago but are completely unresponsive since then.

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Same issue with me.

Noticed it today when browsing. Also, the DPI button is non-responsive.

CUE also feels very sluggish, I have to exit CUE (task manager) and then open it again, and the Glaive works (for a while).

 

DPI button is working fine for me, also CUE in general doesnt feel sluggish..

Its just that the side buttons are not working when CUE is running since 2 1/2 hours..

There was no hardware change, no software update - nothing but suddenly the side buttons are broken when CUE is running..

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DPI button is working fine for me, also CUE in general doesnt feel sluggish..

Its just that the side buttons are not working when CUE is running since 2 1/2 hours..

There was no hardware change, no software update - nothing but suddenly the side buttons are broken when CUE is running..

 

Hmm.

Mine started this evening, a few hours ago as well. But I did do a CUE update yesterday (2.24.35) and haven't been on the PC all day so only noticed it a little while back.

 

Hmmmm.. mine might be related to this.

Edited by caspadan
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Well, somethings crazy going on here. The Side buttons didnt worked the last nearly 3 hours completely out of the sudden. But also completely out of the sudden they are actually working again with CUE running since 3 minutes...........

Dont know whats causing this strange behaviour.. Will report when/if the side buttons are broken again...

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