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malfuntioning


x51L3NTx
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so today i just received my k95 rgb platinum, i plugged it in and downloaded the corsair utility engine. i the launched the program and it has a malfunction sign beside the keyboard on the main page!. so i started looking for a solution!, i began to read unplug it shut the program down the open program then plug in. then read i switch from 2.0 to 3.0 USB maybe that would have fixed it, unfortunately not its says it has the recent update for my keyboard and i tryed to force update and then it hits 3% then unrecognises my keyboard and say update error i just wanna customize my keyboard

!! hope to hear back on how to fix please!!

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