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Corsair Community

Quick-Fix: CUE Crashing on Startup After Windows/CUE Update


Corsair CJ
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  • Corsair Employees

Our dev team is investigating the cause behind these crashes that some of our users have been experiencing with the most recent update to CUE.

 

Here are some instructions for a workaround that should get most of you up and running again:

 

  1. Open up File Explorer and go to %APPDATA%
  2. Locate the Corsair folder and rename it to Corsair.OLD (or simply delete the folder)
  3. Start CUE and it'll recreate the folder

 

If these instructions do not work in your case, please contact our support team at support.corsair.com, use the search feature of the forum to see other workarounds, OR create a thread and ask us/the community for help.

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