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help needed


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Hoping someone can help with this problem, this is my 2nd k95 after the 1st one had key chatter so was replaced with this one. The problem is whenever I cycle through the profile key it opens up different windows actions at the same time as it is cycling through the profiles, i.e. the windows start menu then next click it will open the search function. I've gone through all the usual stuff like resetting to factory defaults tried with cue and without cue plus as a last resort reinstalled windows 10 to make sure there was no conflicts there with no luck.
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