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Sabre RGB Mouse Wheel problems


Tobalex
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Hello,

 

i have a problem with the scroll wheel of my mouse. The output is sometimes completely random. For example when i am scrolling up it doesn't register it or it is even scrolling down.

 

These wrong outputs are only for a single "click". So when i am trying to do precise movements these are really annoying. I already tested if they happen when the mouse wheel is in a certain position but they appear randomly.

 

These problems happen on my laptop too so it's probably not a hardware or software problem.

 

I also cleaned everything already but that didn't improved it.

 

Does anyone have any suggestion on what else i could try?

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  • 4 months later...
You'll want to get the mouse replaced through our RMA system. Go ahead and submit a ticket through our support portal, and one of our technical support staff can help you with the replacement.

 

http://support.corsair.com/

 

I have the same problem with my Sabre RGB but i got it as a gift from someone and that person lost the proof of purchase, what can i do now? i tried reinstalling the software and i cleaned the mouse.

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