PixieWillow Posted January 2, 2018 Share Posted January 2, 2018 Tried to log in to my support account but I think I've forgotten my password and been locked out for the second rime. I can provide as much detail as possible but I've been trying to deal with this since before Christmas so the sooner the better really. Thanks in advance. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted January 5, 2018 Administrators Share Posted January 5, 2018 It's not locked out, but you also haven't attempted to log in for 2 weeks. Please check your email for a password reset message and follow the instructions. Then you can complete setting up your support account. Link to comment Share on other sites More sharing options...
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