Trackblazer Posted December 26, 2017 Share Posted December 26, 2017 Hello, I purchased SP2500 sometime back after doing a lot of research. The 2.1 system had been introduced in my country in a limited way, and I went out of my way looking for it. I finally located it at a distributor about 1 hour's drive away from my place, but I duly bought it. I quite enjoyed the system as it gave pretty decent sound. It seemed like a good alternative to my defunct MX5021, and I started getting used to it. I hardly got the time due to office hrs, so I slowly started to appreciate the audio system. Unfortunately, one not so fine day, the power button just caved in and rendered the system unusable. Then began a routine of numerous calls and getting redirected from one place to another for repairs. It consumed a lot of time, fuel, and I was left sapped going through clueless repair/retail places. I went through with all the routine as I wanted to get the system up and running, but it was just a vicious circle. Due to my office work, I was sent for a training and was relocated for a good while. But now that I am back, I thought about getting in touch with customer support about this poor service issue and what seemed clearly like a poor quality control check of the power button. I was hoping to get it resolved easily, but that has not been the case. This time I thought about planning the journey, and as I educated myself on the internet, many others too got affected similarly. I am tired now from all the running, and the numerous cases on the internet have made me feel too exhausted to start the drills all over again. I am trying to seek some solution of the issue, and some info as to how Corsair has handled this issue. Any words of wisdom/info would be of great help. :) Link to comment Share on other sites More sharing options...
Toasted Posted December 27, 2017 Share Posted December 27, 2017 The SP2500 has been discontinued for a while meaning spare parts for the speakers may be very limited or no longer available. You can contact Corsair and see whether they can help if you have not done so already. https://support.corsair.com/ Link to comment Share on other sites More sharing options...
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