zxc93039 Posted December 18, 2017 Share Posted December 18, 2017 Hello guys My keyboard can not be used except for basic functions Computer shows connected but the Corsair Utility Engine can't found my keyboard and the scroll lock light are blinking all the time even i turn off the computer guys please help me:(: PS:Sorry for my poor English Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Nick Posted December 18, 2017 Corsair Employees Share Posted December 18, 2017 Sound like the keyboard is in BIOS mode. Try moving the switch next to the cables to the (1) position. This should correct the issue. Link to comment Share on other sites More sharing options...
zxc93039 Posted December 19, 2017 Author Share Posted December 19, 2017 thanks for reply but i can't find the switch on my K95 Link to comment Share on other sites More sharing options...
Toasted Posted December 20, 2017 Share Posted December 20, 2017 What is the P/N of the keyboard? You can find this under the keyboard. Link to comment Share on other sites More sharing options...
dhkimboa Posted December 21, 2017 Share Posted December 21, 2017 9127014 na Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Nick Posted December 21, 2017 Corsair Employees Share Posted December 21, 2017 The K95 Platinum actually doesn't have a switch. You will need to hold down the Windows Lock button and F1 for about 5secs, then release. This should take it out of BIOS mode. Link to comment Share on other sites More sharing options...
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