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problem with headset corsair wireless 7.1


koz
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hello all i need help plz , i m french ,so soryy for my English :p

 

Good morning to all, j had recently acquired a helmet of game corsair ((corsair void rgb Wireless dolby 7. 1 gaming headset);

Being worries that without the dongle I n succeed not in making work the helmet he n is admitted in peripherals Windows but once on the cable it charges qd even. : my wife having walked on the dongle :( I n arrive more has make work this helmet, isn't there a means to make it work by cable only???

 

Beforehand I thank you for your answers.

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  • Corsair Employees

Sounds like you will need a new dongle for the headset. This is an easy fix, and our technical support staff can help you out after you submit a ticket through our support site:

 

http://support.corsair.com

 

Our wireless headsets will only work with the dongle. Even if you connect only the charging cable, it does not send any audio or data over the cable.

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