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Hi,

 

I'm having issues with a ticket I've just opened - #654558.

 

I go to Manage Tickets, it says status is open. When I click on the number and open it there is a note half way down that says:

 

"Note: Your ticket is closed. Please contact corsair support or open a new ticket for further assistance."

 

Also, when I try to attach proof of purchase and click on the Update button I get this message: "Error - Threads is required".

 

Any ideas?

 

Thanks

 

James

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