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Status of ticket #577555


Sabrewulf
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I am having an issue with a support ticket and an item that I sent in for RMA.

 

Submitted

2017-07-08 13:38

 

Still no update. Stuck on:

 

Processing

2017-09-02 21:25

 

How can I get an update on this ticket? I have reached out multiple times and still haven't heard back. This is in regards to a 128 GB USB Flash Drive that stopped working altogether.

 

Why is this taking so long?

 

Thanks,

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Thanks Technobeard. I think there was a transition to the new ticket/support system when I submitted mine and it might have gotten lost in translation.

 

Luckily it's just a flash drive so, shouldn't be complicated to send me a new one :) I already suffered the loss of all my files on it.

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