specialedge Posted November 30, 2017 Share Posted November 30, 2017 This youtube link shows what happens when my system is booted: [ame][/ame] Is this a fault of the driver or of malfunctioning pump hardware? I replaced the internal USB cable with an external one I found on Amazon: https://www.amazon.com/gp/product/B00CS3Y2XS/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1 But the problem was not resolved. The radiator fans in the video are connected to the Pump but not moving. Connected to the CPU_FAN and CPU_OPT headers it keeps the system cool, but I am unable to change the LED nor monitor the pump in my Corsair Link. Also, no AIO nor W_PUMP RPM data is received from any monitoring package I have run. I will swap this AIO cooler to my TUF Sabertooth 990FX system as a last-ditch attempt to test whether the problem is a compatibility issue. Anyone run into this before? Please forgive the horrible sound from that video, just turn it down to mute. (Side note: the system has had almost 5 hours uptime since booting without a single radiator fan revolution, thanks to the 19C ambient room temperature in here ) Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Dustin Posted November 30, 2017 Corsair Employees Share Posted November 30, 2017 That H100i definitely needs to be replaced. Link to comment Share on other sites More sharing options...
specialedge Posted December 21, 2017 Author Share Posted December 21, 2017 Dustin, I asked the guy who sold me the H100i about RMA. He said his acct was deactivated and he was trying to get back into it with support staff. Then I haven't heard a peep from him since. Is there any hope for this unit? Or am I off to purchase a new model? Sucks because I have already purchased the H100i cables kit and the mounting hardware kit to replace what was missing. I don't guess there is any other peripheral to use those cables with? Who wants to buy some y-splitters? Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Dustin Posted December 21, 2017 Corsair Employees Share Posted December 21, 2017 Can you PM me with your serial number and how/when you purchased the H100i? Link to comment Share on other sites More sharing options...
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