Jump to content
Corsair Community

Problem with Scimitar pro RGB


zniffen
 Share

Recommended Posts

I recently bought a Scimitar pro RGB, and it has short time after started to malfunctioning as it is shown in Corsair utility engine. i get short second lagg where the mouse does not react. and the intervals are short maybe between 1 and 3 minute intervals. tried to upgrade firmware didn't work, did a soft reset did not work either so i am left with only asking for a resolution for this problem. please help.
Link to comment
Share on other sites

  • Corsair Employees

There are a couple other steps you can try to fix the malfunction. You can adjust the polling rate under the Global Settings (Gear Wheel), and also try installing the USB drivers from your motherboard manufacturer's website. If both of those don't work, I would submit a support ticket on our website and request a hard firmware reset.

 

http://support.corsair.com/

Link to comment
Share on other sites

tried to update my usb drivers but it only goes as far as win 8.1. i have win 10 home installed. and changed the polling rate to lowest. so cant find a resolution if this is the only way to solve it. is there any other methods i can try.
Link to comment
Share on other sites

 Share

×
×
  • Create New...