Dorea Posted November 25, 2017 Share Posted November 25, 2017 my computer is new 2-3 months I have the h100i v2 yesterday my computer was very laggy and when I checked my cpu temp it was at 100c!! I checked everything and reinstalled the fans in the cooler are working and my case fans are also working but in corsair link the pump were at 0 rpm the cooler is new is it broken already? Link to comment Share on other sites More sharing options...
Dorea Posted November 25, 2017 Author Share Posted November 25, 2017 cpu is i7-7700k motherboard is msi z270 m3 Link to comment Share on other sites More sharing options...
DevBiker Posted November 25, 2017 Share Posted November 25, 2017 Oh, that's not good. First, check the connections. Is the pump connected to the CPU_FAN header? Is the CPU_FAN header set to full speed/100% in the BIOS? Also, feel the tubes coming off of the pump. Are they radically, noticeably different temperatures? Are they warm at all? Link to comment Share on other sites More sharing options...
Dorea Posted November 25, 2017 Author Share Posted November 25, 2017 Its is connected to the cpu_fan header I will reinstall the cpu cooler and reapply thermal paste And if its still not working should I buy a new one ? Link to comment Share on other sites More sharing options...
DevBiker Posted November 25, 2017 Share Posted November 25, 2017 While you are reinstalling, make sure that the standoffs are tight as well. If it's not working, RMA the cooler. You should be able to do an express RMA as well, where they will cross-ship you the cooler. If you do buy something, get a decent air cooler that you can use to hold you over; I keep a Hyper 212 EVO laying around just for this kind of situation. In a pinch, you could use any 4th gen or higher CPU cooler from Intel as well (if you have one). You won't be able to overclock and your temps will be a good deal warmer but it'll be usable. Just don't run any benchmarks or stress tests. Link to comment Share on other sites More sharing options...
Dorea Posted November 25, 2017 Author Share Posted November 25, 2017 While you are reinstalling, make sure that the standoffs are tight as well. If it's not working, RMA the cooler. You should be able to do an express RMA as well, where they will cross-ship you the cooler. If you do buy something, get a decent air cooler that you can use to hold you over; I keep a Hyper 212 EVO laying around just for this kind of situation. In a pinch, you could use any 4th gen or higher CPU cooler from Intel as well (if you have one). You won't be able to overclock and your temps will be a good deal warmer but it'll be usable. Just don't run any benchmarks or stress tests. i did everything you said and the pumps didnt work sadly Link to comment Share on other sites More sharing options...
DevBiker Posted November 25, 2017 Share Posted November 25, 2017 Are the fans operating? If not, then just double check the BIOS setting for the CPU Fan header. It should be set to 100%/Full Power. If that's the case, then it's probably time for an RMA. :[pouts: Link to comment Share on other sites More sharing options...
Dorea Posted November 25, 2017 Author Share Posted November 25, 2017 The fans are working I think its a pump failure Link to comment Share on other sites More sharing options...
Dorea Posted November 25, 2017 Author Share Posted November 25, 2017 The problem is that I’m from saudi arabia and shipping the old one to them would cost me too much Link to comment Share on other sites More sharing options...
c-attack Posted November 25, 2017 Share Posted November 25, 2017 Contact Corsair Tech Support anyway and see what they say. In some localities, the procedure may be to exchange it with a local authorized dealer, something that is more feasible than long distance mailing. I cannot say what the policy is for Saudi Arabia. Link to comment Share on other sites More sharing options...
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