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H100i Not detected by Corsair Link


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Have you made sure you have the latest version of Corsair LINK installed? There was an issue with a recent version where the USB driver for our coolers wouldn't work with certain system configs, resulting in the cooler not being detected correctly by LINK.
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USB cable in the H1001?

Plugged into a USB 2.0 port on the MOBO?

Light comes on in the pump?

SATA connection established?

Tried a different USB 2.0 port?

Rebooted?

 

Usb cable: Check

 

Plugged into USB2.0 port: Check

 

Light on: Check

 

Sata connection? No idea.

 

Not tried different port

 

Rebooted: Several times.

 

Thanks, I will try to swap the USB port on the Mobo.

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Have you made sure you have the latest version of Corsair LINK installed? There was an issue with a recent version where the USB driver for our coolers wouldn't work with certain system configs, resulting in the cooler not being detected correctly by LINK.

 

Hi, thanks for responding.

 

I have downloaded the latest version, just 2 days ago.

 

Checking for upgrade in Corsair Link tells me I already have the latest version as well.

 

Nex thing to try?

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