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Void PRO autoshutdown


bvcasper
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Hi folks,

 

I enabled auto shutoff function on my Void PRO wireless headset and apparently it doesn't work.

 

After 5 minutes i hear a voice 'auto shutdown initiated' , short time after that I either hear 2 fast beeps (that repeat every 30 seconds or so) or I hear 'auto shutdown canceled' even tho no sound is coming through.

 

I tried to mute all sounds and still the same so idk whats wrong and how it's supposed to work, all help would be appreciated.

 

Thanks!

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  • 3 months later...

Having this exact problem, except it only occurs after 5 minutes of total silence and they don't shut down. Just got them in the mail two days ago.

 

CUE: 2.23.40

Firmware: 0.15

 

Do not have another PC to test it on.

 

FYI:

My PC stats are completely listed in my profile

Windows 10 1709

Edited by UnclenchedPhyst
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  • 3 months later...
Can you verify which version of CUE and firmware version you have installed on your Void Pro Wireless? If you haven't already, try connecting the headset to a different PC/Laptop and see if the issue continues.

 

Hey, Nick. I'm having the same issue with the auto-shutoff not working, and trying with another machine doesn't fix it. I've attached the exported logs to this message if they help.

 

Software 2.24.50

Firmware 0.15

Windows 10

Error Logs.zip

Edited by shooterboss
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  • 1 month later...
Hey, Nick. I'm having the same issue with the auto-shutoff not working, and trying with another machine doesn't fix it. I've attached the exported logs to this message if they help.

 

Software 2.24.50

Firmware 0.15

Windows 10

 

Issue has been fixed. I updated to the new version of the iCue software, and it seems autoshutoff works now.:sunglasse

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