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Defective RAM?


Roid Joe

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System Specs:

AMD 3400+

Chaintech VNF-250gb 754

Seagate 160gb sata

Samsung CD drive

Samsung Floppy

Leadtek 6600gt

 

I recently built a new PC and had problems with it. I initially put in the 1GIG of corsair ram i bought from zipzoomfly, which is Corsair VS1GBKIT400 1GB Kit DDR400 PC3200 CAS2.5 Value Select Memory Retail.

 

It can be found here:

https://www.zipzoomfly.com/jsp/ProductDetail.jsp?ProductCode=80098-21

 

So this is the problem. When i initially put in the 1gig and tried to install windows it would give me a error.

BDOS

 

A problem has been detected and windows has been shut down to prevent damage to your computer.

 

IRQL_NOT_LESS_OR_EQUAL

 

If this is the first time you've seen this stop error, restart your computer. If it appears again follow these steps.

 

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manafactuerer for any updates you may need.

 

If the problem continues, disable or remove any newly installed hardware or software. Disable bios memory options such as caching or shadowing. If you need to use safe mode to remove or disable components restart your computer, press 58 to select advanced setup options then select safe mode.

 

Technical info

*** STOP: 0X0000000A (0X00000804,0X00000602,0X00000000,0 X804E903)

Beginning dump of physical memory

Physical memory dump complete

 

After a day of frustration thinking my computer was broken, i posted it on a forum. They told me that it was probably the RAM and to do a memtest. I didn't do the mem test, but i took the ram from DIMM1 and replaced it with the RAM in DIMM2. Windows loaded perfectly, and everything ran ok. Now, i tried to put the RAM that was originally in DIMM1 back into DIMM2, and i had problems with windows loaded. It would just load windows and reboot. I tried to put the ram that was originally in DIMM1 back into DIMM1 and it wouldn't even load windows.

 

So what i'm stuck with now is a good 512mb of ram and a defective (i think) 512mb of ram, unless of course it is a bios problem.

 

Now my question is, can i RMA 1 of those 512mb chips even if i bought it in a dual pack? I don't want to have to return both, as i am currently attending a university and it is necessary that i have access to my computer. I just want to RMA one of the dimms, though i did buy it in a dual pack form. Is this at all possible?

 

Thanks

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