Jump to content
Corsair Community

RMA can they make me pay shipment twice for their mistake ?


KeMT
 Share

Recommended Posts

Hello,

 

So I had a problem with a keyboard (K30) made a ticket, sent it and was delivered the wrong model as a replacement (K66), I made a new ticket and now they are asking me to send it back and to pay AGAIN the shipping fees to send back the wrong keyboard.

 

If I pay again it will be $30 of shipping for a keyboard I've paid $50 which is more than half the price.

 

Is it fair for them to ask me to pay the shipping fees once again ?

 

Thanks in advance

 

Ticket ID for reference : Ticket Id : 630639

Link to comment
Share on other sites

 Share

×
×
  • Create New...