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M65 Pro issue


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I just bought my mine M65 Pro about 4 month ago and I'm very love it. But when I was using it this morning, and just suddenly stopped working and I don't know why. I tried everything, reset my laptop, update my laptop and corsair program. I read that in some forums they say the problem is about the firmware and you need to update it to continue to use the mouse. But I have no idea what is firmware is and how to update it. Really need your help :((
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