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Corsair VOID peripheral issue


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There is 3 day I bought a headset Corsair VOID RGB dolby 7.1


I try it on my 1st PC where I have already used a corsair void dolby 7.1 wich is working perfeclty

It was working good.


Now I tested it on my 2nd PC (Microsoft Windows 10 Familly 64 bit (build 10.0.14393)) and it doesn't find the headset in playback and recording device ( here http://prntscr.com/gss5c3)


So in my head I was thinking the drivers are not installed on my PC.


I downloaded CUE, on the website. When I downloaded it, this program say macros are not working, so I have to repair the instalation of CUE.


This is what I did and after repair I have still this things about macros. but idk.


I tried many things actually I think the peripheral isn't downloaded as it as to be install.


In my peripheral manager the headset appear like this : http://prntscr.com/gss883


But this is really wierd because in CUE, the headset is recognised because I can change colors and mute.


List of things I have did:


-troubleshooting peripherals

- uninstall and re-install the peripheral in the peripheral manager

- I had take olders versions of CUE ( http://prntscr.com/gssaai )

- Finally I took the latest version of CUE (2.18.81)

- I force downloded the software from CUE (http://prntscr.com/gssaz2)

- I have also try to download a program wich his name is "Mes drivers" (my drivers in english) And it show you all the drivers you have.

It say this http://prntscr.com/gssepn (in red it say :"no drivers intalled for this peripheral) but it's weird because I have CUE so I am supposed to have this drivers...


So i don't know what can I do, sorry for my bad english I have maybe many mistakes of grammar.

Ty for reading I hope I get a answer ASAP.

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Open Device Manager again, Right click the headset > Properties >General and copy+paste the status message here.


If the driver is missing, You can attempt to manually install the drivers using Device Manager as well. The drivers can be found under driver\audio.


C:\Program Files (x86)\Corsair\Corsair Utility Engine\driver\audio

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