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Corsair Link 4 not launching


andreang
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Hello, I purchased a H115i yesterday and installed the CorsairLink4 but it did not detect my AIO, so I uninstalled and installing it again but this time I can’t launch the software at all. Did the uninstalling and installing process for about 5 times and it still doesn't work.

 

In my Device Manager tab I have a driver "Corsair USBXP Driver" that has a (!) Exclamation mark on it and upon opening the driver for information it states

 

"Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)"

 

Anyone have any solutions for this? :/

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Hello, I purchased a H115i yesterday and installed the CorsairLink4 but it did not detect my AIO, so I uninstalled and installing it again but this time I can’t launch the software at all. Did the uninstalling and installing process for about 5 times and it still doesn't work.

 

In my Device Manager tab I have a driver "Corsair USBXP Driver" that has a (!) Exclamation mark on it and upon opening the driver for information it states

 

"Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)"

 

Anyone have any solutions for this? :/

 

Search and you will find many posts about this. Here are some recent ones.

 

http://forum.corsair.com/v3/showthread.php?t=169312

 

http://forum.corsair.com/forums/showthread.php?p=921964#post921964

 

As far as I know, Corsair has not corrected the Driver Signing issue.

 

Here is a post where they said it was "surprisingly difficult" to fix.

 

http://forum.corsair.com/v3/showpost.php?p=921479&postcount=40

 

I think some others have gotten around the problem by installing older drivers. Follow the thread above and you will find the info.

Edited by SpeedyV
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Search and you will find many posts about this. Here are some recent ones.

 

http://forum.corsair.com/v3/showthread.php?t=169312

 

http://forum.corsair.com/forums/showthread.php?p=921964#post921964

 

As far as I know, Corsair has not corrected the Driver Signing issue.

 

Here is a post where they said it was "surprisingly difficult" to fix.

 

http://forum.corsair.com/v3/showpost.php?p=921479&postcount=40

 

I think some others have gotten around the problem by installing older drivers. Follow the thread above and you will find the info.

 

Thank you so much! Yes I managed to fix it by downloading an older version of Corsair Link 4 and using CCleaner to clear the registry! To whomever is facing this problem please do the same and it’ll be a FIX!

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Thank you so much! Yes I managed to fix it by downloading an older version of Corsair Link 4 and using CCleaner to clear the registry! To whomever is facing this problem please do the same and it’ll be a FIX!

 

Your welcome. Glad it worked out for you. Loading the old driver seems to work. It would seem to be a simple problem - Corsair needs to get their new driver signed. They claim it is more complex than that and it only happens on some systems, and that it is difficult to fix. At least they are aware of it an are working on a solution.

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  • Corsair Employees

Some things that seem superficially very simple can have maddeningly difficult solutions. That's not your responsibility as customers - you bought our product and expect it to work and you're right to do so.

 

But we are human, and sometimes a problem can be comically hard to solve. That said, we have a fix coming in an upcoming version.

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