kir13y Posted September 19, 2017 Share Posted September 19, 2017 Ever since I purchased my Polaris mouse pad, I've been getting errors that my Corsair devices have malfunctioned. This causes my KB + Mouse mat to disconnect, wait somewhere between 2-20 seconds and then they reconnect. It's super annoying when I'm playing games! I read this forum post from 2014 which seems to be the exact same issue. They stated that engineers were working on the issue but somehow, I don't believe that... Has this issue been solved yet??? Link to comment Share on other sites More sharing options...
Toasted Posted September 22, 2017 Share Posted September 22, 2017 Please fillout your system specs. http://forum.corsair.com/v3/profile.php?do=extra Have you tried a different USB port for the keyboard? How are the devices connected? Is the MM800 plugged via the pass through on the keyboard? Latest chipset drivers, Windows updates, UEFI/BIOS updates? Put in a support ticket with Corsair as well and see whether they can help as well. https://support.corsair.com/ Link to comment Share on other sites More sharing options...
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