Crowzer Posted September 12, 2017 Share Posted September 12, 2017 Hello! The side buttons of my Corsair Glaive randomly dont work. Sometime when I boot my PC, everything are well and the other time, this problem occur. I have to reboot my computer to fix or exit the CUE. I use the side buttons a lot to back and foward in web browser or games. My OS is Windows 10 64 bits with last update. Also the CUE and the firmware of Glaive are up-to-date. How to fix it ? Link to comment Share on other sites More sharing options...
Toasted Posted September 13, 2017 Share Posted September 13, 2017 Do you have multiple profiles in CUE? If so, does any of them reassign the side buttons? Link to comment Share on other sites More sharing options...
Crowzer Posted September 14, 2017 Author Share Posted September 14, 2017 Hello. I have an only one profile: https://i.imgur.com/j5JtloJ.jpg And side buttons fonctions are set to default. Link to comment Share on other sites More sharing options...
smeltn Posted September 17, 2017 Share Posted September 17, 2017 wow just purchased the Glaive RGB today and had it just happen. Rebooted my PC and they won't work.. I got concerned started looking in CUE and didn't see anything wrong.. Then searched the forums and found this post.. Same exact issue.. My side buttons aren't working at all. Link to comment Share on other sites More sharing options...
Toasted Posted September 17, 2017 Share Posted September 17, 2017 When the issue occurs, Open Device Manager and expand Human Interface Devices and System Devices. Do you see "Corsair Bus" under System Devices and "Corsair composite...input device" under HID? Have you tried running CUE as admin? Does that change anything? Link to comment Share on other sites More sharing options...
Crowzer Posted September 19, 2017 Author Share Posted September 19, 2017 (edited) This issue just occured: - I see "Corsair Bus" under System Devices. - I also see "Corsair composite virtual input device" in HID. - My CUE is set in admin mode. I don't understand... Absolutly weird. Maybe is related with other programs in startup ? https://i.imgur.com/OjpHQA0.jpg Edited September 19, 2017 by Crowzer Link to comment Share on other sites More sharing options...
Toasted Posted September 22, 2017 Share Posted September 22, 2017 That's strange. If you have security software, try adding CUE into the exclusions list and see whether that helps. You will want to put in a support ticket with Corsair and see whether they can help as well. https://support.corsair.com/ Link to comment Share on other sites More sharing options...
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