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constant keyboard malfunction


SauronTheGreat
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hello everyone i have a serious problem my keyboard keeps on malfunctioning, all leds go off except the buttons are working .. i have to force the firmware update in order to make it make to work everytime, i happens like uncountable times dailty.. i am so frustrated i have no idea what to do, i have come to realize its a software issue not a hardware one ...

 

please any suggestions or fixes ?

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Hi im a new user and i instaled the ceu and instant got problems with the macro settings also its says im unable to use macro is it a problem that wil get solved by corsair or is it a hardware problem ? Im new to corsair and its not a good 1st impresion im thinking to return iT to get my money back or do i just need to have patience?
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