SauronTheGreat Posted September 6, 2017 Share Posted September 6, 2017 hello everyone i have a serious problem my keyboard keeps on malfunctioning, all leds go off except the buttons are working .. i have to force the firmware update in order to make it make to work everytime, i happens like uncountable times dailty.. i am so frustrated i have no idea what to do, i have come to realize its a software issue not a hardware one ... please any suggestions or fixes ? Link to comment Share on other sites More sharing options...
Lochstock Posted September 6, 2017 Share Posted September 6, 2017 I'm having the same issue. Seems to happen at random. I've rebooted the keyboard bios with F1 and the Windows Lock button and it lights up again. Eventually though after a PC restart my keyboard will no longer be recognized by CUE. Link to comment Share on other sites More sharing options...
Toasted Posted September 7, 2017 Share Posted September 7, 2017 Have you tried plugging the keyboard in a Intel controlled USB port? Refer your motherboard's user manual for help. Latest BIOS, Windows updates, USB chipset drivers? Do you have CorsairLINK installed? Any game controllers/drawing tablets connected? Link to comment Share on other sites More sharing options...
Nascull Posted September 7, 2017 Share Posted September 7, 2017 Hi im a new user and i instaled the ceu and instant got problems with the macro settings also its says im unable to use macro is it a problem that wil get solved by corsair or is it a hardware problem ? Im new to corsair and its not a good 1st impresion im thinking to return iT to get my money back or do i just need to have patience? Link to comment Share on other sites More sharing options...
Toasted Posted September 13, 2017 Share Posted September 13, 2017 You will want to fillout your system specs. http://forum.corsair.com/v3/profile.php?do=extra If you prefer support from Corsair directly, Put in a support ticket with them. https://support.corsair.com/ Link to comment Share on other sites More sharing options...
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