dxdy Posted September 5, 2017 Share Posted September 5, 2017 Yes I know 2.x is out there...tried it don't like it. My K95 RGB keyboard works, but none of the customization/macros. I cannot bring up CUE on the desktop screen. Task manager shows that it's loaded, but no icon in the task bar, no way of bringing up the app on the screen. Tried all the reinstall/repair stuff. Tried different USB ports. Disabled HitmanPro.Alert, etc. I did find the following in the Win10 event log that relates to HitmanPro: - System - Provider [ Name] HitmanPro.Alert - EventID 911 [ Qualifiers] 0 Level 2 Task 9 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2017-09-04T23:41:39.300628100Z EventRecordID 23008 Channel Application Computer DESKTOP Security - EventData BadUSB Mitigation BadUSB Platform 10.0.15063/x64 v604 06_9e Keyboard name HID Keyboard Device Hardware ID HID\VID_1B1C&PID_1B11&REV_0205&MI_01&Col01 Any thoughts? Link to comment Share on other sites More sharing options...
Toasted Posted September 7, 2017 Share Posted September 7, 2017 Have you tried clicking the .exe from the install folder? Is the taskbar icon hidden in Windows? When you attempt to open CUE, Is the process under background process or is it under apps? When did the issue start? Link to comment Share on other sites More sharing options...
eevee9616 Posted September 14, 2017 Share Posted September 14, 2017 Hi, I'm also having the same issue except task manger shows that it's open but only for a few moments before disappearing. It wont open at all but my keyboard and headset still work. I've tried reinstalling, restarting my computer and running the .exe as an admin but nothing seems to work. This started happening to me 2 or 3 days ago. Link to comment Share on other sites More sharing options...
Toasted Posted September 14, 2017 Share Posted September 14, 2017 Check Event Viewer (Windows > Applications) for CUE related entries. Link to comment Share on other sites More sharing options...
Comet 1626864951 Posted September 23, 2017 Share Posted September 23, 2017 Sounds like HitMan Pro doesn't like it. Does CUE install and operate correctly when HitMan Pro is disabled? If so, you may wish to contact HitMan Pro support.... Link to comment Share on other sites More sharing options...
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