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Void Pro RGB wireless sounds coming in muffled


rollingazn
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I've just bought the Void Pro rgb wireless headset, but so far the sounds coming in muffled. The muffled sound was really noticeable when I started play playerunknown's battleground, everything like footsteps and gunshots sounded so muffled compared to my old vengeance 1500 which was crystal clear before it broke.

I have done the firmware update for both the headset and the dongle even forced update it again.

Is there a specific EQ I have to adjust to?

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If Dolby Surround is enabled, try disabling it and see whether the sounds are muffled in-game. It may be best to keep the EQ profile on Pure Direct for now.

 

Have you tried changing in-game settings? Is there any difference to the sound?

 

You will also want to put in a support ticket with Corsair and see whether they can help as well.

https://support.corsair.com/

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