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Hey! I am new to CUE and can't get right!


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I cannot get the custom profile download option to work with my M65 Pro or MM800 Polaris pad just my RGB Strafe KB! I can download profiles then import them most will work with all three. But I have tried everything and when using Cue checklist custom profile download only the RGB Strafe KB lighting works even if I choose show me only profiles for MM800 still no go but the KB works fine. Frustrating to say the least! I am in advance mode and understand how to download and get them to show but no lighting with M65 and MM800 pad. Any help or ideas would be great! Thanks!
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I don't have any answers really, but do you see all the devices listed? Can you create your own new profile and make your own effects? Personally that's all I have ever done and it works great and does not take that long and I found it rapidly edifying. I would recommend trying that first as maybe there are version compatibility issues?
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