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VOID RGB USB headset mic not being detected


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Just bought the VOID RGB USB headset, downloaded the driver. Made sure the firmware was up to date. When I started a call on Twtich messenger it couldn't detect a microphone. So I switched to Facebook messenger and it too couldn't recognize that I was using a microphone. Am I missing something completely obvious. Or is it malfunctioning slightly. I checked in Windows 10 playback and recording, it's all good there. I like this headset but if I can't get it working it's no good to me.
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