Miguelz Posted June 23, 2017 Share Posted June 23, 2017 Hello, I was reading about this headset problems and I found some similar situations to mine, but I cant solve the problem, I dont know if I am not understanding what to do, or what is happening. I did a lot of the things people relied but still the headset is not working. So if anyone can tell me what I am doing wrong or what should I do, I will be very thankfull. My problem is that I got today my Corsair Void Wireless Special Edition, I opened the box everything was ok, followed the manual, I connected the base station, then thewireless adapter, then windown failed to install the drivers. I connected the headphones with the usb to start charging it. In that moment when i went to audio devices the headset showed up there and i tried to set it al default but no sound came from it, afeter that i tried to enter again and it was not showing so i set my speakers default again. If I go to devide manager, both the dongle and headset are showing up but the headset has and exclamation sign. I already have installed the Cue 2.14.67 (last one) I downloaded when I got my k70 lux 1 day before the headset and it was perfect. So when i opened cue the program detected the headset but then it says Not connected, I tried changing the usb, when i unpluged it Cue showed the headphones had 40% battery. then I pluged everything back and it says Not Connected and then my keyboard lights shutted down, and cue said it was damaged, so i unpluged and pluged back the keyboard usb and it was ok, but every time i try to do something with the headset my keyboard dies and need to reconnect. I checked all the bios, usb firmware etc, i have all latest updates, I saw that windows problem some ppl said to download something, but it is for x64, i downleaded it and try to install but it failed cos i have x86, i didnt realize it was only x64- And i have also the macro problem but i did everything and cant solve it. So i dont know what to do, should i do something else, or just give the set back and ask for a new one, i dont know, cue was working fine with my keyboard alone but now i have some problem. Thanks everyone, and sorry for my english if I made some mistakes. Link to comment Share on other sites More sharing options...
Toasted Posted July 2, 2017 Share Posted July 2, 2017 What version of Windows are you using? w.g. Windows 7, Windows 10, etc. Link to comment Share on other sites More sharing options...
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