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keys sometimes not registering during complex lighting effects


lolkelly

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hello i am new to the forum so sorry if this is not the correct place to post this

 

i got a corsair k95 rgb keyboard today and im having a very annoying problem with it. whenever there is any complex lighting going on (just the default rainbow or type lighting effects for example) keystrokes sometimes fail to register. this makes typing anything a nightmare because i have to constantly double-check the keyboard didnt miss any of the keys i pressed. whats even worse sometimes, although rarely, a key pressed will be "stuck" and pressing any other key will release it. there are no problems when the lighting is off or when its just static colour

 

is there a way to solve this problem or is my keyboard defective? i have only tried the default effects and have not made any custom advanced ones

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