fritzcolagirl Posted April 18, 2017 Share Posted April 18, 2017 I have an issue with my Corsair K65 non-RGB. It worked fine for about 4 weeks, but I ran into problems yesterday. It frequently just stops working, so I have to unplug it, press and hold ESC, and plug it back in. It continues to work for a while... if I'm lucky. But around half an hour ago, it got really bad. It only worked for 2 seconds or so after plugging it in again, I've tried it several times. Had to restart Windows. Then it worked for a few minutes and I had to do the whole plug-out-hold-ESC-plug-in procedure again. Now it works (for how long? 15 minutes?), but I don't trust the keyboard enough to play a game with it. I've tried updating the firmware with CUE, but it doesn't detect the keyboard. I think CUE didn't install correctly, as it tells me in the bottom left corner that I should repair the installation. Which I already did of course, several times. Any ideas what I can do now? Link to comment Share on other sites More sharing options...
Toasted Posted April 19, 2017 Share Posted April 19, 2017 By frequently stop working, What happens? Does the lighting still run but the keys do not register? Have you tried the keyboard on another computer? Does it work fine? Link to comment Share on other sites More sharing options...
fritzcolagirl Posted April 19, 2017 Author Share Posted April 19, 2017 Do you mean the two lights for scroll lock and caps lock? It is a plain K65, no RGB. I keep scroll lock activated all the time now so that I can see when the keyboard stops working. When the keys stop working, the light goes out as well. I didn't have the opportunity to try it on another computer, but a friend came over and plugged his K65 in, which worked fine. So I'm reasonably sure there is something wrong with the keyboard. And considering a simple re-plug never works, while plug-out-hold-esc-plug-in works every time (even if it is only for a few seconds), I suspect it might not be the hardware itself, but rather the firmware. Link to comment Share on other sites More sharing options...
Toasted Posted April 20, 2017 Share Posted April 20, 2017 Is your P/N CH-9000040-NA? If it is, It would be the first time hearing the ESC sequence working on a Vengeance keyboard. Have you tried a different USB cable? If you have not done so already, Put in a support ticket with Corsair and see if they can help as well. https://corsair.secure.force.com/ Link to comment Share on other sites More sharing options...
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