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My hs40 raptors don't work


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I bought the hs40 raptors about a week ago and have set them up on my laptop.

When I plugged them in nothing happens then i downloaded the drivers and still nothing the headphones won't play anything and I get nothing from the mic. But for some reason they do work on my friends laptop and that has Windows 8 whereas all the other ones I tried were Windows 10. I deleted and re-downloaded the drivers like 6 times. So I don't know why they won't work any suggestions?

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