avoidconfusion Posted March 21, 2017 Share Posted March 21, 2017 Quite often when I start my PC the side buttons won't work even though I have them mapped and they did work previously. I then need to restart the PC often more than once and eventually they will work again. I am using CUE 2.10.71, the automatic update function was never ever worked. I always get the "CUE has detected an error during Software Update Check". Overall I think CUE Is a really shoddy piece of Software and I am really starting to regret switching my Naga mouse for this one. The fact that the side buttons are not by default mapped to 1 to = by default is annoying, considering the Naga does not have this issue. All of this would not be an issue if CUE actually worked but like I said, very often when I start my PC the mouse will function but the side buttons act as if I never mapped them even though they are and they did work before the restart. Anyone else having this issue? How do I fix this? Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Henry Posted March 22, 2017 Corsair Employees Share Posted March 22, 2017 Please post your system specs and I will have validations look into this. I will also need your CUE version and firmware version. I assume you have the SCIMITAR because the new one has pre mapped keys. Link to comment Share on other sites More sharing options...
avoidconfusion Posted March 23, 2017 Author Share Posted March 23, 2017 Hi Henry, Yes I have the Scimitar. Which new one has buttons pre-mapped? And is this not something you can do with a firmware update for the "old" one? I only bought this one in September 2016, it's only 6 months old! CUE Version is 2.10.71(apparently the latest) Firmware 2.04 (apparently the latest) What system specs do you need? Windows 10 64-Bit (10.0, Build 14393) Intel i7-5820K 3.30GHz (Haswell-E) Socket LGA2011-V3 Processor - Retail (BX80648I75820K) Samsung 250GB 850 EVO SSD 2.5" SATA 6Gbps 32 Layer 3D V-NAND Solid State Drive (MZ-75E250B/EU) NX NZXT H440 New 2015 Edition Case - White & Black MSI GeForce GTX 980Ti Gaming 6144MB GDDR5 PCI-Express Graphics Card (GTX 980 Ti Gaming 6G) Super Flower Leadex GOLD 850W Fully Modular "80 Plus Gold" Power Supply - Black WD Black 4TB 7200rpm SATA 6Gb/s 64MB Cache HDD - OEM (WD4003FZEX) Asus X99-Pro Intel X99 (Socket 2011) DDR4 ATX Motherboard Avexir Core Blue Series 16GB (4x4GB) DDR4 PC4-19200C16 2400MHz Quad Channel Kit (AVD4UZ124001604G-4CI) - Blue Light Link to comment Share on other sites More sharing options...
Toasted Posted March 24, 2017 Share Posted March 24, 2017 The Scimitar PRO mouse has on board memory which is why the buttons are premapped. Link to comment Share on other sites More sharing options...
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