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Cue2 still crashing - Qt5Qml.dll


ausmarc

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Hi,

 

Recently bought the K70 RGB keyboard. Love the feel of the cherry browns, and the KB is working without any issues.

 

Having an issue with CUE (v2.9.53), where it will run perfectly fine, with the ability to change profiles, set lighting options, change keybinds, all functions seem to work fine.

 

However after a random duration of playing a game (currently Final Fantasy XIV, and Battlefield 1), CUE will crash. Freezing the LEDs and removing any keybind / profile settings. This happens fairly frequently, but the duration is sporatic and seems random. (Can be fine for an hour and crash, and other times it crashes 5 mins after relaunching CUE).

 

I tried a complete reinstall of the application, including the removal of all profile settings etc with no change. I also tried updated my nVidia drivers, with no change.

 

In addition to this, when I attempt to "Check for Updates" in CUE, it returns with-

Corsair Utility Engine has detected an error during Software update check

 

There is no further information about this error.

 

 

I have viewed the Windows Event Viewer and the crashes seem to be related to the .dll file - "Qt5Qml.dll". The error is as followed:

 

Faulting application name: CUE.exe, version: 2.9.53.0, time stamp: 0x58778f68

Faulting module name: Qt5Qml.dll, version: 5.7.0.0, time stamp: 0x575c015c

Exception code: 0xc0000005

Fault offset: 0x00011e81

Faulting process ID: 0x1d30

Faulting application start time: 0x01d27cf8703f2f4e

Faulting application path: C:\Program Files (x86)\Corsair\Corsair Utility Engine\CUE.exe

Faulting module path: C:\Program Files (x86)\Corsair\Corsair Utility Engine\Qt5Qml.dll

Report ID: 06804360-8b5b-419d-a886-75c164f93f8b

Faulting package full name:

Faulting package-relative application ID:

 

Further information:

OS: Windows 10

nVidia Drivers: 378.49

CUE is set to run in administrator, and I have tried running with Windows 7 & 8 Compatibility settings.

 

Any advice on what to try?

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  • 2 weeks later...

Bumping this.. Still no solution that I have found..

 

I was running CUE 1 for a while which seemed stable, but decided to do a Win 10 reinstall for a number of reasons so figured I would try CUE 2 again..

 

Still no luck. Going to try finding an older version of CUE 2 to see if that solves the crashes..

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CUE.exe Stopped working 2/5/2017 10:14:37 PM All Users 0xc0000005 StackHash_8c2a 0.0.0.0 C:\Program Files (x86)\Corsair\Corsair Utility Engine\CUE.exe 28,274 C:\Users\All Users\Microsoft\Windows\WER\ReportArchive\AppCrash_CUE.exe_318ca665411e362833a28978e2173ad91c81_3af5d2e7_44c766bd\Report.wer

Version=1

EventType=BEX

EventTime=131308352776101008

ReportType=2

Consent=1

UploadTime=131308352839107363

ReportStatus=268435456

ReportIdentifier=5c51e1d1-6edb-414e-8101-ebb4d2b3c0c2

IntegratorReportIdentifier=83f91b2e-9520-43e6-946c-1cc5adfc574d

Wow64Host=34404

Wow64Guest=332

NsAppName=CUE.exe

AppSessionGuid=000030f8-0001-0012-fdfd-d0a50e7fd201

TargetAppId=W:0006ce2849db42821d1903b6e452382f2aea00000000!00007985bbc475655fff036c05cd99bddc271442b6fa!CUE.exe

TargetAppVer=W:0006ce2849db42821d1903b6e452382f2aea00000000!00007985bbc475655fff036c05cd99bddc271442b6fa!CUE.exe

BootId=4294967295

ServiceSplit=1982660608

TargetAsId=1624

Response.BucketId=73396120bff967a3931fa442d7311130

Response.BucketTable=5

Response.LegacyBucketId=50

Response.type=4

Sig[0].Name=Application Name

Sig[0].Value=CUE.exe

Sig[1].Name=Application Version

Sig[1].Value=2.9.53.0

Sig[2].Name=Application Timestamp

Sig[2].Value=58778f68

Sig[3].Name=Fault Module Name

Sig[3].Value=StackHash_8c2a

Sig[4].Name=Fault Module Version

Sig[4].Value=0.0.0.0

Sig[5].Name=Fault Module Timestamp

Sig[5].Value=00000000

Sig[6].Name=Exception Offset

Sig[6].Value=PCH_7B_FROM_ntdll+0x000763DC

Sig[7].Name=Exception Code

Sig[7].Value=c0000005

Sig[8].Name=Exception Data

Sig[8].Value=00000008

DynamicSig[1].Name=OS Version

DynamicSig[1].Value=10.0.15007.2.0.0.256.4

DynamicSig[2].Name=Locale ID

DynamicSig[2].Value=1033

DynamicSig[22].Name=Additional Information 1

DynamicSig[22].Value=8c2a

DynamicSig[23].Name=Additional Information 2

DynamicSig[23].Value=8c2a12ff4bc316284d8aa2e0a0fd8c40

DynamicSig[24].Name=Additional Information 3

DynamicSig[24].Value=aaac

DynamicSig[25].Name=Additional Information 4

DynamicSig[25].Value=aaac552df807aae33b65294caa483655

UI[2]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\CUE.exe

UI[3]=Corsair Utility Engine has stopped working

UI[4]=Windows can check online for a solution to the problem.

UI[5]=Check online for a solution and close the program

UI[6]=Check online for a solution later and close the program

UI[7]=Close the program

LoadedModule[0]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\CUE.exe

LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll

LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL

LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll

LoadedModule[4]=C:\WINDOWS\System32\RPCRT4.dll

LoadedModule[5]=C:\WINDOWS\System32\SspiCli.dll

LoadedModule[6]=C:\WINDOWS\System32\CRYPTBASE.dll

LoadedModule[7]=C:\WINDOWS\System32\bcryptPrimitives.dll

LoadedModule[8]=C:\WINDOWS\System32\sechost.dll

LoadedModule[9]=C:\WINDOWS\System32\SETUPAPI.dll

LoadedModule[10]=C:\WINDOWS\System32\msvcrt.dll

LoadedModule[11]=C:\WINDOWS\System32\cfgmgr32.dll

LoadedModule[12]=C:\WINDOWS\System32\ucrtbase.dll

LoadedModule[13]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\MacroRecording.dll

LoadedModule[14]=C:\WINDOWS\System32\USER32.dll

LoadedModule[15]=C:\WINDOWS\SYSTEM32\dwmapi.dll

LoadedModule[16]=C:\WINDOWS\System32\win32u.dll

LoadedModule[17]=C:\WINDOWS\System32\GDI32.dll

LoadedModule[18]=C:\WINDOWS\System32\combase.dll

LoadedModule[19]=C:\WINDOWS\System32\gdi32full.dll

LoadedModule[20]=C:\WINDOWS\System32\msvcp_win.dll

LoadedModule[21]=C:\WINDOWS\System32\SHELL32.dll

LoadedModule[22]=C:\WINDOWS\System32\shcore.dll

LoadedModule[23]=C:\WINDOWS\System32\windows.storage.dll

LoadedModule[24]=C:\WINDOWS\System32\advapi32.dll

LoadedModule[25]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\quazip.dll

LoadedModule[26]=C:\WINDOWS\System32\shlwapi.dll

LoadedModule[27]=C:\WINDOWS\System32\kernel.appcore.dll

LoadedModule[28]=C:\WINDOWS\System32\powrprof.dll

LoadedModule[29]=C:\WINDOWS\System32\profapi.dll

LoadedModule[30]=C:\WINDOWS\System32\ole32.dll

LoadedModule[31]=C:\WINDOWS\System32\OLEAUT32.dll

LoadedModule[32]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\Qt5Xml.dll

LoadedModule[33]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\Qt5Multimedia.dll

LoadedModule[34]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\Qt5Network.dll

LoadedModule[35]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\Qt5Qml.dll

LoadedModule[36]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\Qt5Quick.dll

LoadedModule[37]=C:\WINDOWS\System32\WS2_32.dll

LoadedModule[38]=C:\WINDOWS\System32\CRYPT32.dll

LoadedModule[39]=C:\WINDOWS\System32\MSASN1.dll

LoadedModule[40]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\Qt5Widgets.dll

LoadedModule[41]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\Qt5Gui.dll

LoadedModule[42]=C:\WINDOWS\SYSTEM32\HID.DLL

LoadedModule[43]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\Qt5Core.dll

LoadedModule[44]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll

LoadedModule[45]=C:\WINDOWS\SYSTEM32\MSVCP120.dll

LoadedModule[46]=C:\WINDOWS\SYSTEM32\MSVCR120.dll

LoadedModule[47]=C:\WINDOWS\SYSTEM32\DSOUND.dll

LoadedModule[48]=C:\WINDOWS\SYSTEM32\WINMM.dll

LoadedModule[49]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\zlib.dll

LoadedModule[50]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL

LoadedModule[51]=C:\WINDOWS\SYSTEM32\DNSAPI.dll

LoadedModule[52]=C:\WINDOWS\System32\NSI.dll

LoadedModule[53]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll

LoadedModule[54]=C:\WINDOWS\SYSTEM32\MPR.dll

LoadedModule[55]=C:\WINDOWS\System32\IMM32.DLL

LoadedModule[56]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\platforms\qwindows.dll

LoadedModule[57]=C:\WINDOWS\system32\uxtheme.dll

LoadedModule[58]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\imageformats\qico.dll

LoadedModule[59]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\imageformats\qdds.dll

LoadedModule[60]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\imageformats\qgif.dll

LoadedModule[61]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\imageformats\qicns.dll

LoadedModule[62]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\imageformats\qjpeg.dll

LoadedModule[63]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\imageformats\qsvg.dll

LoadedModule[64]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\Qt5Svg.dll

LoadedModule[65]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\imageformats\qtga.dll

LoadedModule[66]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\imageformats\qtiff.dll

LoadedModule[67]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\imageformats\qwbmp.dll

LoadedModule[68]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\imageformats\qwebp.dll

LoadedModule[69]=C:\WINDOWS\System32\MSCTF.dll

LoadedModule[70]=C:\WINDOWS\System32\clbcatq.dll

LoadedModule[71]=C:\WINDOWS\system32\dataexchange.dll

LoadedModule[72]=C:\WINDOWS\system32\d3d11.dll

LoadedModule[73]=C:\WINDOWS\system32\dcomp.dll

LoadedModule[74]=C:\WINDOWS\system32\dxgi.dll

LoadedModule[75]=C:\WINDOWS\system32\twinapi.appcore.dll

LoadedModule[76]=C:\WINDOWS\system32\bcrypt.dll

LoadedModule[77]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll

LoadedModule[78]=C:\WINDOWS\System32\WINTRUST.dll

LoadedModule[79]=C:\WINDOWS\SYSTEM32\WINSTA.dll

LoadedModule[80]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\libEGL.DLL

LoadedModule[81]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\libGLESv2.dll

LoadedModule[82]=C:\WINDOWS\SYSTEM32\d3d9.dll

LoadedModule[83]=C:\WINDOWS\SYSTEM32\aticfx32.dll

LoadedModule[84]=C:\WINDOWS\SYSTEM32\VERSION.dll

LoadedModule[85]=C:\WINDOWS\SYSTEM32\atiu9pag.dll

LoadedModule[86]=C:\WINDOWS\SYSTEM32\atiumdag.dll

LoadedModule[87]=C:\WINDOWS\SYSTEM32\atiumdva.dll

LoadedModule[88]=C:\WINDOWS\system32\propsys.dll

LoadedModule[89]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\QtQuick.2\qtquick2plugin.dll

LoadedModule[90]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\QtQuick\Window.2\windowplugin.dll

LoadedModule[91]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\QtGraphicalEffects\qtgraphicaleffectsplugin.dll

LoadedModule[92]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\QtQuick\Controls\qtquickcontrolsplugin.dll

LoadedModule[93]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\QtGraphicalEffects\private\qtgraphicaleffectsprivate.dll

LoadedModule[94]=C:\WINDOWS\system32\dwrite.dll

LoadedModule[95]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\QtQuick\Dialogs\dialogplugin.dll

LoadedModule[96]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\QtQuick\Layouts\qquicklayoutsplugin.dll

LoadedModule[97]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\QtQml\StateMachine\qtqmlstatemachine.dll

LoadedModule[98]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\QtQml\Models.2\modelsplugin.dll

LoadedModule[99]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\QtQuick\Dialogs\Private\dialogsprivateplugin.dll

LoadedModule[100]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\Qt\labs\folderlistmodel\qmlfolderlistmodelplugin.dll

LoadedModule[101]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\Qt\labs\settings\qmlsettingsplugin.dll

LoadedModule[102]=C:\WINDOWS\system32\userenv.dll

LoadedModule[103]=C:\WINDOWS\SYSTEM32\textinputframework.dll

LoadedModule[104]=C:\WINDOWS\System32\CoreMessaging.dll

LoadedModule[105]=C:\WINDOWS\System32\CoreUIComponents.dll

LoadedModule[106]=C:\WINDOWS\SYSTEM32\ntmarta.dll

LoadedModule[107]=C:\WINDOWS\SYSTEM32\wintypes.dll

LoadedModule[108]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\d3dcompiler_47.dll

LoadedModule[109]=C:\WINDOWS\System32\MMDevApi.dll

LoadedModule[110]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL

LoadedModule[111]=C:\WINDOWS\SYSTEM32\AVRT.dll

LoadedModule[112]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\ssleay32.dll

LoadedModule[113]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\LIBEAY32.dll

LoadedModule[114]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll

LoadedModule[115]=C:\WINDOWS\system32\rsaenh.dll

LoadedModule[116]=C:\WINDOWS\system32\NLAapi.dll

LoadedModule[117]=C:\WINDOWS\system32\napinsp.dll

LoadedModule[118]=C:\WINDOWS\system32\pnrpnsp.dll

LoadedModule[119]=C:\WINDOWS\System32\mswsock.dll

LoadedModule[120]=C:\WINDOWS\System32\winrnr.dll

LoadedModule[121]=C:\Program Files (x86)\Bonjour\mdnsNSP.dll

LoadedModule[122]=C:\Windows\System32\rasadhlp.dll

LoadedModule[123]=C:\WINDOWS\System32\fwpuclnt.dll

LoadedModule[124]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\QtMultimedia\declarative_multimedia.dll

LoadedModule[125]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\Qt5MultimediaQuick_p.dll

LoadedModule[126]=C:\WINDOWS\System32\comdlg32.dll

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LoadedModule[135]=C:\WINDOWS\SYSTEM32\edputil.dll

LoadedModule[136]=C:\WINDOWS\system32\OLEACC.dll

LoadedModule[137]=C:\Windows\System32\uiautomationcore.dll

LoadedModule[138]=C:\WINDOWS\SYSTEM32\sxs.dll

LoadedModule[139]=C:\WINDOWS\SYSTEM32\atlthunk.dll

LoadedModule[140]=C:\WINDOWS\System32\StructuredQuery.dll

LoadedModule[141]=C:\WINDOWS\System32\coml2.dll

LoadedModule[142]=C:\WINDOWS\SYSTEM32\LINKINFO.dll

LoadedModule[143]=C:\WINDOWS\SYSTEM32\apphelp.dll

LoadedModule[144]=C:\WINDOWS\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.15007.1000_none_bc57aa73fb4c8fe0\gdiplus.dll

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LoadedModule[146]=C:\Windows\System32\NETUTILS.DLL

LoadedModule[147]=C:\Windows\System32\WKSCLI.DLL

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LoadedModule[149]=C:\WINDOWS\System32\drprov.dll

LoadedModule[150]=C:\WINDOWS\System32\ntlanman.dll

LoadedModule[151]=C:\WINDOWS\System32\davclnt.dll

LoadedModule[152]=C:\WINDOWS\System32\DAVHLPR.dll

LoadedModule[153]=C:\WINDOWS\SYSTEM32\cscapi.dll

LoadedModule[154]=C:\Users\Comet\AppData\Local\Microsoft\OneDrive\17.3.6743.1212\FileSyncShell.dll

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LoadedModule[157]=C:\WINDOWS\SYSTEM32\WININET.dll

LoadedModule[158]=C:\WINDOWS\SYSTEM32\WSOCK32.dll

LoadedModule[159]=C:\WINDOWS\System32\PSAPI.DLL

LoadedModule[160]=C:\WINDOWS\SYSTEM32\Cabinet.dll

LoadedModule[161]=C:\WINDOWS\SYSTEM32\WINHTTP.dll

LoadedModule[162]=C:\Windows\System32\dlnashext.dll

LoadedModule[163]=C:\WINDOWS\SYSTEM32\urlmon.dll

LoadedModule[164]=C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\GROOVEEX.DLL

LoadedModule[165]=C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll

LoadedModule[166]=C:\WINDOWS\SYSTEM32\MSVCP140.dll

LoadedModule[167]=C:\WINDOWS\SYSTEM32\msi.dll

LoadedModule[168]=C:\Windows\System32\DevDispItemProvider.dll

LoadedModule[169]=C:\Program Files\Microsoft Office\root\VFS\ProgramFilesX86\Microsoft Office\Office16\1033\GrooveIntlResource.dll

LoadedModule[170]=C:\WINDOWS\SYSTEM32\Secur32.dll

LoadedModule[171]=C:\WINDOWS\system32\mssprxy.dll

LoadedModule[172]=C:\WINDOWS\SYSTEM32\ntshrui.dll

LoadedModule[173]=C:\WINDOWS\SYSTEM32\srvcli.dll

LoadedModule[174]=C:\WINDOWS\SYSTEM32\MFPlat.DLL

LoadedModule[175]=C:\WINDOWS\SYSTEM32\RTWorkQ.DLL

LoadedModule[176]=C:\WINDOWS\SYSTEM32\MLANG.dll

LoadedModule[177]=C:\Windows\System32\OneCoreCommonProxyStub.dll

LoadedModule[178]=C:\WINDOWS\System32\dfscli.dll

LoadedModule[179]=C:\WINDOWS\SYSTEM32\browcli.dll

State[0].Key=Transport.DoneStage1

State[0].Value=1

FriendlyEventName=Stopped working

ConsentKey=BEX

AppName=Corsair Utility Engine

AppPath=C:\Program Files (x86)\Corsair\Corsair Utility Engine\CUE.exe

NsPartner=windows

NsGroup=windows8

ApplicationIdentity=296735C93310202465D7B0C598725012

MetadataHash=-346115722

 

 

CUE.exe Stopped working 2/10/2017 3:30:16 PM All Users 0xc0000005 StackHash_4890 0.0.0.0 C:\Program Files (x86)\Corsair\Corsair Utility Engine\CUE.exe 20,926 C:\Users\All Users\Microsoft\Windows\WER\ReportArchive\AppCrash_CUE.exe_92ae7b558fa03daf45eb742a1bf1d8051984639_3af5d2e7_41148a7e\Report.wer

Version=1

EventType=BEX

EventTime=131312430165986537

ReportType=2

Consent=1

UploadTime=131312431200138370

ReportStatus=134217728

ReportIdentifier=7363a018-15b3-4eb8-8ec8-23ab4a573512

IntegratorReportIdentifier=3994b330-34de-4ea6-ab3c-4e3c4b107ed5

Wow64Host=34404

Wow64Guest=332

NsAppName=CUE.exe

AppSessionGuid=00005714-0001-0016-c8e6-aa00ee83d201

TargetAppId=W:0006ce2849db42821d1903b6e452382f2aea00000000!00007985bbc475655fff036c05cd99bddc271442b6fa!CUE.exe

TargetAppVer=W:0006ce2849db42821d1903b6e452382f2aea00000000!00007985bbc475655fff036c05cd99bddc271442b6fa!CUE.exe

BootId=4294967295

ServiceSplit=1965621248

TargetAsId=13441

Response.BucketId=19dc24ec846e1b527a1aaeb062a4e43a

Response.BucketTable=5

Response.LegacyBucketId=50

Response.type=4

Sig[0].Name=Application Name

Sig[0].Value=CUE.exe

Sig[1].Name=Application Version

Sig[1].Value=2.9.53.0

Sig[2].Name=Application Timestamp

Sig[2].Value=58778f68

Sig[3].Name=Fault Module Name

Sig[3].Value=StackHash_4890

Sig[4].Name=Fault Module Version

Sig[4].Value=0.0.0.0

Sig[5].Name=Fault Module Timestamp

Sig[5].Value=00000000

Sig[6].Name=Exception Offset

Sig[6].Value=PCH_30_FROM_ntdll+0x000763DC

Sig[7].Name=Exception Code

Sig[7].Value=c0000005

Sig[8].Name=Exception Data

Sig[8].Value=00000008

DynamicSig[1].Name=OS Version

DynamicSig[1].Value=10.0.15007.2.0.0.256.4

DynamicSig[2].Name=Locale ID

DynamicSig[2].Value=1033

DynamicSig[22].Name=Additional Information 1

DynamicSig[22].Value=4890

DynamicSig[23].Name=Additional Information 2

DynamicSig[23].Value=489043c1f3d8945647c435d38f8e1c25

DynamicSig[24].Name=Additional Information 3

DynamicSig[24].Value=d47f

DynamicSig[25].Name=Additional Information 4

DynamicSig[25].Value=d47fce0cffeb96a1f85913344741e761

UI[2]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\CUE.exe

UI[3]=Corsair Utility Engine has stopped working

UI[4]=Windows can check online for a solution to the problem.

UI[5]=Check online for a solution and close the program

UI[6]=Check online for a solution later and close the program

UI[7]=Close the program

LoadedModule[0]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\CUE.exe

LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll

LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL

LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll

LoadedModule[4]=C:\WINDOWS\SYSTEM32\apphelp.dll

LoadedModule[5]=C:\WINDOWS\System32\RPCRT4.dll

LoadedModule[6]=C:\WINDOWS\System32\SspiCli.dll

LoadedModule[7]=C:\WINDOWS\System32\CRYPTBASE.dll

LoadedModule[8]=C:\WINDOWS\System32\bcryptPrimitives.dll

LoadedModule[9]=C:\WINDOWS\System32\sechost.dll

LoadedModule[10]=C:\WINDOWS\System32\SETUPAPI.dll

LoadedModule[11]=C:\WINDOWS\System32\msvcrt.dll

LoadedModule[12]=C:\WINDOWS\System32\cfgmgr32.dll

LoadedModule[13]=C:\WINDOWS\System32\ucrtbase.dll

LoadedModule[14]=C:\WINDOWS\System32\USER32.dll

LoadedModule[15]=C:\WINDOWS\System32\win32u.dll

LoadedModule[16]=C:\WINDOWS\System32\GDI32.dll

LoadedModule[17]=C:\WINDOWS\System32\gdi32full.dll

LoadedModule[18]=C:\WINDOWS\System32\msvcp_win.dll

LoadedModule[19]=C:\WINDOWS\System32\SHELL32.dll

LoadedModule[20]=C:\WINDOWS\System32\shcore.dll

LoadedModule[21]=C:\WINDOWS\System32\combase.dll

LoadedModule[22]=C:\WINDOWS\System32\windows.storage.dll

LoadedModule[23]=C:\WINDOWS\System32\advapi32.dll

LoadedModule[24]=C:\WINDOWS\System32\shlwapi.dll

LoadedModule[25]=C:\WINDOWS\System32\kernel.appcore.dll

LoadedModule[26]=C:\WINDOWS\System32\powrprof.dll

LoadedModule[27]=C:\WINDOWS\System32\profapi.dll

LoadedModule[28]=C:\WINDOWS\SYSTEM32\dwmapi.dll

LoadedModule[29]=C:\WINDOWS\System32\ole32.dll

LoadedModule[30]=C:\WINDOWS\System32\OLEAUT32.dll

LoadedModule[31]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\quazip.dll

LoadedModule[32]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\MacroRecording.dll

LoadedModule[33]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\Qt5Xml.dll

LoadedModule[34]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\Qt5Multimedia.dll

LoadedModule[35]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\Qt5Qml.dll

LoadedModule[36]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\Qt5Quick.dll

LoadedModule[37]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\Qt5Network.dll

LoadedModule[38]=C:\WINDOWS\System32\WS2_32.dll

LoadedModule[39]=C:\WINDOWS\System32\CRYPT32.dll

LoadedModule[40]=C:\WINDOWS\System32\MSASN1.dll

LoadedModule[41]=C:\WINDOWS\SYSTEM32\HID.DLL

LoadedModule[42]=C:\WINDOWS\SYSTEM32\WTSAPI32.dll

LoadedModule[43]=C:\WINDOWS\SYSTEM32\MSVCP120.dll

LoadedModule[44]=C:\WINDOWS\SYSTEM32\MSVCR120.dll

LoadedModule[45]=C:\WINDOWS\SYSTEM32\DSOUND.dll

LoadedModule[46]=C:\WINDOWS\SYSTEM32\WINMM.dll

LoadedModule[47]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\Qt5Gui.dll

LoadedModule[48]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\Qt5Widgets.dll

LoadedModule[49]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\zlib.dll

LoadedModule[50]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\Qt5Core.dll

LoadedModule[51]=C:\WINDOWS\SYSTEM32\DNSAPI.dll

LoadedModule[52]=C:\WINDOWS\System32\NSI.dll

LoadedModule[53]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL

LoadedModule[54]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll

LoadedModule[55]=C:\WINDOWS\SYSTEM32\MPR.dll

LoadedModule[56]=C:\WINDOWS\System32\IMM32.DLL

LoadedModule[57]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\platforms\qwindows.dll

LoadedModule[58]=C:\WINDOWS\system32\uxtheme.dll

LoadedModule[59]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\imageformats\qico.dll

LoadedModule[60]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\imageformats\qdds.dll

LoadedModule[61]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\imageformats\qgif.dll

LoadedModule[62]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\imageformats\qicns.dll

LoadedModule[63]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\imageformats\qjpeg.dll

LoadedModule[64]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\imageformats\qsvg.dll

LoadedModule[65]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\Qt5Svg.dll

LoadedModule[66]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\imageformats\qtga.dll

LoadedModule[67]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\imageformats\qtiff.dll

LoadedModule[68]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\imageformats\qwbmp.dll

LoadedModule[69]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\imageformats\qwebp.dll

LoadedModule[70]=C:\WINDOWS\System32\MSCTF.dll

LoadedModule[71]=C:\WINDOWS\System32\clbcatq.dll

LoadedModule[72]=C:\WINDOWS\system32\dataexchange.dll

LoadedModule[73]=C:\WINDOWS\system32\dcomp.dll

LoadedModule[74]=C:\WINDOWS\system32\d3d11.dll

LoadedModule[75]=C:\WINDOWS\system32\dxgi.dll

LoadedModule[76]=C:\WINDOWS\system32\twinapi.appcore.dll

LoadedModule[77]=C:\WINDOWS\system32\bcrypt.dll

LoadedModule[78]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll

LoadedModule[79]=C:\WINDOWS\System32\WINTRUST.dll

LoadedModule[80]=C:\WINDOWS\SYSTEM32\WINSTA.dll

LoadedModule[81]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\libEGL.DLL

LoadedModule[82]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\libGLESv2.dll

LoadedModule[83]=C:\WINDOWS\SYSTEM32\d3d9.dll

LoadedModule[84]=C:\WINDOWS\SYSTEM32\aticfx32.dll

LoadedModule[85]=C:\WINDOWS\SYSTEM32\VERSION.dll

LoadedModule[86]=C:\WINDOWS\SYSTEM32\atiu9pag.dll

LoadedModule[87]=C:\WINDOWS\SYSTEM32\atiumdag.dll

LoadedModule[88]=C:\WINDOWS\SYSTEM32\atiumdva.dll

LoadedModule[89]=C:\WINDOWS\system32\propsys.dll

LoadedModule[90]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\QtQuick.2\qtquick2plugin.dll

LoadedModule[91]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\QtQuick\Window.2\windowplugin.dll

LoadedModule[92]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\QtGraphicalEffects\qtgraphicaleffectsplugin.dll

LoadedModule[93]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\QtGraphicalEffects\private\qtgraphicaleffectsprivate.dll

LoadedModule[94]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\QtQuick\Controls\qtquickcontrolsplugin.dll

LoadedModule[95]=C:\WINDOWS\system32\dwrite.dll

LoadedModule[96]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\QtQuick\Dialogs\dialogplugin.dll

LoadedModule[97]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\QtQuick\Layouts\qquicklayoutsplugin.dll

LoadedModule[98]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\QtQuick\Dialogs\Private\dialogsprivateplugin.dll

LoadedModule[99]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\Qt\labs\folderlistmodel\qmlfolderlistmodelplugin.dll

LoadedModule[100]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\Qt\labs\settings\qmlsettingsplugin.dll

LoadedModule[101]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\QtQml\Models.2\modelsplugin.dll

LoadedModule[102]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\QtQml\StateMachine\qtqmlstatemachine.dll

LoadedModule[103]=C:\WINDOWS\system32\userenv.dll

LoadedModule[104]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\d3dcompiler_47.dll

LoadedModule[105]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\ssleay32.dll

LoadedModule[106]=C:\Program Files (x86)\Corsair\Corsair Utility Engine\LIBEAY32.dll

LoadedModule[107]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll

LoadedModule[108]=C:\WINDOWS\system32\rsaenh.dll

LoadedModule[109]=C:\WINDOWS\system32\NLAapi.dll

LoadedModule[110]=C:\WINDOWS\system32\napinsp.dll

LoadedModule[111]=C:\WINDOWS\system32\pnrpnsp.dll

LoadedModule[112]=C:\WINDOWS\System32\mswsock.dll

LoadedModule[113]=C:\WINDOWS\System32\winrnr.dll

LoadedModule[114]=C:\Program Files (x86)\Bonjour\mdnsNSP.dll

LoadedModule[115]=C:\Windows\System32\rasadhlp.dll

LoadedModule[116]=C:\WINDOWS\System32\fwpuclnt.dll

LoadedModule[117]=C:\WINDOWS\SYSTEM32\textinputframework.dll

LoadedModule[118]=C:\WINDOWS\System32\CoreUIComponents.dll

LoadedModule[119]=C:\WINDOWS\System32\CoreMessaging.dll

LoadedModule[120]=C:\WINDOWS\SYSTEM32\ntmarta.dll

LoadedModule[121]=C:\WINDOWS\SYSTEM32\wintypes.dll

State[0].Key=Transport.DoneStage1

State[0].Value=1

FriendlyEventName=Stopped working

ConsentKey=BEX

AppName=Corsair Utility Engine

AppPath=C:\Program Files (x86)\Corsair\Corsair Utility Engine\CUE.exe

NsPartner=windows

NsGroup=windows8

ApplicationIdentity=296735C93310202465D7B0C598725012

MetadataHash=-1399635914

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  • 1 month later...

Originally tried v2.9.53

Kept crashing - due to a "faulting module" according to windows event viewer. (Qt5Qml.dll).

 

Ended up doing a clean install of Windows 10, tried v2.9.53 again with the same issue.

 

Uninstalled, and tried v2.6.xx.

No crashes for the couple of months I was running it.

 

Thought I would try the latest version, as there are a few features in 2.9+ that I wanted to use.

 

Installed v2.11.115

Still getting the same crashes as I got in v2.9.53..

 

My original thread is here:

http://forum.corsair.com/forums/showthread.php?t=165452

 

I am not going to repost all my system specs as you can go there to see them.

 

Can someone please tell me WTF is going on? I am not the only person with this issue.

 

I was hoping the latest version would of had this issue fixed by now but apparently not.

 

Windows Event Viewer log:

Faulting application name: CUE.exe, version: 2.11.115.0, time stamp: 0x58b6f8fa
Faulting module name: Qt5Qml.dll, version: 5.7.1.0, time stamp: 0x58402d7c
Exception code: 0xc0000005
Fault offset: 0x00165757
Faulting process ID: 0x2bb0
Faulting application start time: 0x01d29f18e16c13fb
Faulting application path: C:\Program Files (x86)\Corsair\Corsair Utility Engine\CUE.exe
Faulting module path: C:\Program Files (x86)\Corsair\Corsair Utility Engine\Qt5Qml.dll
Report ID: a2e56bb6-9ee5-452d-99e8-0aef1210f96b
Faulting package full name: 
Faulting package-relative application ID: 

 

Fix your ****. It's driving me insane. I didn't spend $150 on a keyboard to be held back by poor software to support it.

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