Warning! Water_Out -300 centigrade

kweld · March 16, 2017

Hello,

So I built a new machine

Corsair Obsidian 900D Case

Asus Crosshair VI Hero

AMD Ryzen 1800X (Overclocked at 11% running at 4.02 Ghz)

Corsair H110I Duel Radiator

Corsair Dominator Platinum Series 16GB (4 x 8GB) DDR4 DRAM 3200MHz (overclocked at 3%)

Corsair AX1200i Power Supply | I know overkill - go big or go home :-)

2 Nvidia GTX 980 (SLI)

1 Samsung 2 TB SSD Evo

2 Western Digital Black 7200 2 TB

OS Windows 10 x64

Machine is extremely stable; however, as soon as machine boots up I get this Error in red on the bottom right corner of my monitor.

Warning! Water_Out -300 centigrade

Logically I'm sure we all know water boils at 100 degrees Celsius and freezes at 0. So when I interpret this message as either -300C or 300C in either case seems very extreme and highly unlikely.

Tried to find this specific error online and no luck....

If I click anywhere on this warning it closes out and doesn't come back. I'm running Corsair Link 4 to monitor my temperatures and I see nothing concerning at all. Temperatures across entire system are well within the desired range.

So I strongly feel this warning is unjustified but it annoys me because I haven't figured out how to rid myself of it.

I'm parsing through my event logs to see if I see anything strange.

I'm mainly looking of a way to rid myself of this message. Since I believe it is unwarranted.

One thought I had with respect to the Radiator installation.

Within the install instruction for a AMD chipset, step # 5 states connect pump to power (which I did) and the 3 pin pump RPM Connection to CPU_Fan Power Header. Which I did...

However, I'm wondering if instead instead of plugging it into the CPU_Fan if I should have plugged it into the AIO_Pump.

Please note this is my first liquid cooled built machine but I've worked within IT for 20 years so I do not consider myself a novice in subject matters of hardware / software.

red-ray · March 16, 2017

Both +300°C and -300°C must be wrong, especially -300 as absolute zero is -273.15°C

What connected to the W_OUT header on the motherboard?

I suspect this is where the value may be coming from. The sensor is reported via the EC (Embedded Controller) and I could comment further if you ran SIV 5.17 and posted the initial screen + Menu->Hardware->H/W Detail->I/O Embedded screen shots. You need to use 5.17 as that is the only released version that has Ryzen + ASUS Crosshair VI Hero support.

BTW the H100i is not a pump but rather a controller that controls a pump and I feel the CPU_FAN header should be used.

kweld · March 16, 2017

Thank you for replying Red-Ray.

I fully understand that -273.15 is absolute zero.

But what I mentioned is verbatim the warning I get once windows 10 comes up

Warning! Water_Out -300 centigrade

I followed the instructions that came with the H110i so I have nothing plugged into W_Out to answer your question.

Here is the SIV 5.17 information you requested.

SIV64X - System Information Viewer V5.17 KIRKWAYNEELD-PC::Kirk Wayne Eld

Windows 10 x64 Enterprise (Single User) V10.00 Build 14393 RS1 ASUS Crosshair VI Hero KIRKWAYNEELD-PC::Kirk Wayne Eld English (0409) United States (1)

Workgroup WORKGROUP 00 06:35:09 2017-03-16 10:42:11 [2.20GHz Dual DDR4 RAM] PCIe x8@3 (x8@3) FSB:DRAM 3:32

Resource Usage 20% [1] Current Maximum DDR4 RAM CAS Latency 15

System Physical Memory 6.76GB 11.51GB 32.00GB RAS to CAS Delay (tRCD)15

System Paging File 7.76GB 56.17GB 63.93GB RAS Precharge (tRP) 15

System File Cache 14.17GB 25.23MB 14.19GB Cycle Time (tRAS) 36

Row Cycle Time (tRC) 51 2T

CPUs 16 Cores 8 Chips 1 Disks 27°C 27°C 27°C DIMMs 29°C 29°C 30°C 28°C

ITE IT8665 MB 55°C 21°C 25°C 25°C 25°C 23°C EC 39°C 49°C 21°C 0.99 I/O +3.31 PSU +4.91 +11.84 +3.29 VBAT +3.12

Fans 2,343 894 1,095 1,945 1,477 0 0 2,021 2,027 2,367

Processor FSB CPU Utilisation Volts Temp Power APIC Socket AM4 PGA-1331 AMD Ryzen 7 1800X Eight-Core (Summit Ridge) [ZP-B1]

CPU-0 4.02GHz x39 103MHz ~~ 1.55 60°C 4.237 0.0.0 Technology 14nm x64 Family 23 Model 1 (01) Stepping 1 Brand 2.0.0.00 (0)

CPU-1 4.02GHz x39 103MHz ~~ 0.0.1 CPUs 16 Cores 8x2 AMD Ryzen 7 1800X Eight-Core Processor

CPU-2 4.02GHz x39 103MHz ~~ 1.55 5.832 0.1.0 L1 Code Cache (2) 4-way 64-byte 8 x 64KB Core 0.73 volts

CPU-3 4.02GHz x39 103MHz ~~ 0.1.1 L1 Data Cache (2) 8-way 64-byte 8 x 32KB Temp 25.0°C + 22.8°C

CPU-4 4.02GHz x39 103MHz ~~ 1.55 2.280 0.2.0 L2 Unified Cache (2) 8-way 64-byte 8 x 512KB Pump 2,367 RPM

CPU-5 4.02GHz x39 103MHz ~~ 0.2.1 L3 Unified Cache (8) 16-way 64-byte 2 x 8MB Power 36.66 Watts

CPU-6 4.02GHz x39 103MHz ~~ 1.55 0.160 0.3.0 [Cache-0 Latency] [MMX+ SSE4.2 XD AVX2] NB Clock 1.10GHz

CPU-7 4.02GHz x39 103MHz ~~ 0.3.1

CPU-8 4.02GHz x39 103MHz ~~ 1.55 0.160 0.4.0 Memory GPU 0.0% GPU Utilisation Volts Temp Power Fans

CPU-9 4.02GHz x39 103MHz ~~ 0.4.1 GPU-0 3.00GHz P2 911MHz Activity 0.0 % 1.03 23°C 30.5 % 1,204

CPU-10 4.02GHz x39 103MHz ~~ 1.55 0.163 0.5.0 GPU-1 3.00GHz P2 911MHz Activity 0.0 % 1.02 31°C 29.5 % 1,130

CPU-11 4.02GHz x39 103MHz ~~ 0.5.1

CPU-12 4.02GHz x39 103MHz ~~ 1.55 0.144 0.6.0

CPU-13 4.02GHz x39 103MHz ~~ 0.6.1

CPU-14 4.02GHz x39 103MHz ~~ 1.55 7.586 0.7.0

CPU-15 4.02GHz x39 103MHz ~~ 0.7.1

[ OK ] [ Copy] [Windows] [Machine] [status] [uSB Bus] [Network] [ SPD ] [Volumes] [Adapters] [PCI Bus] [ About] [ Help]

[i/O Embedded Controller] <- SIV64X - System Information Viewer V5.17 KIRKWAYNEELD-PC::Kirk Wayne Eld

SIV64X - I/O Embedded Controller on \\KIRKWAYNEELD-PC - Windows 10 x64 Enterprise V10.00 Build 14393 RS1

Bank 0 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F Bank 1 00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F Save 0

00 .. .. .. .. .. .. .. .. .. __ .. - .. .. .. .. 00 .. .. .. - .. .. .. .. .. .. .. .. .. .. .. ..

10 .. .. __ .. .. .. .. .. .. .. - .. .. .. .. .. 10 .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..

20 .. .. .. .. .. .. .. .. .. - .. .. .. .. .. .. 20 - .. .. .. .. - .. .. .. .. .. .. .. .. .. ..

30 .. .. .. .. .. .. .. .. .. .. 27 31 15 D8 - .. 30 .. .. .. .. .. .. .. .. - .. .. .. .. .. .. 66

40 74 .. .. 03 .. .. .. .. .. .. .. .. .. .. .. .. 40 64 - .. .. .. .. .. .. .. 48 .. .. .. 54 .. ..

50 .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 50 .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 4C

60 .. .. - - .. .. .. .. .. .. .. .. .. .. .. 40 60 - .. .. .. .. .. .. .. .. 38 .. 38 .. 38 .. ..

70 - .. .. .. .. .. .. 01 03 .. .. .. .. .. .. .. 70 .. .. .. - .. - .. 01 03 .. .. .. .. .. .. ..

80 .. .. - .. __ .. .. .. .. .. .. .. 02 30 .. .. 80 .. .. .. .. __ .. .. .. .. .. .. - 02 30 .. ..

90 01 50 .. .. .. .. 02 40 .. .. 03 FE .. .. .. .. 90 01 50 .. .. .. .. 02 3F .. .. 03 FE .. .. .. ..

A0 .. .. .. .. .. .. - .. .. .. .. .. .. - - .. A0 .. .. .. .. .. .. .. .. .. - .. .. .. .. .. ..

B0 .. .. .. .. .. .. .. .. .. .. .. .. .. .. - .. B0 .. .. - .. .. .. - .. - .. .. .. .. .. .. ..

C0 .. .. .. C0 .. .. .. .. .. .. .. .. DD .. .. .. C0 .. .. .. - - .. .. .. .. .. .. .. DD .. .. ..

D0 40 .. 10 41 .. 24 .. .. 34 34 .. .. .. .. 08 01 D0 40 .. 10 41 .. 24 .. .. 34 - .. .. .. .. 08 01

E0 .. .. .. .. - .. .. 07 .. 75 80 54 .. .. .. .. E0 .. .. - .. 03 .. .. 07 .. 75 80 54 - .. .. ..

F0 .. .. 0D .. 14 .. .. .. 0F .. DD .. .. .. 0E .. F0 .. .. 0D .. 10 .. .. .. 0F .. DD .. .. .. 0E ..

I/O Port 62 + 66 - Reported 481 Values in 5.77 Seconds ASUS Crosshair VI Hero [.. -> 00 : __ -> FF]

|A|ASUS Crosshair VI Temp Raw Data Decimal Alternate 317.0577

[Y]0B H2O Out 0°C 00

[Y]0D H2O In 0°C 00

[Y]3A PCH 39°C 27

[Y]3B SYS-1 49°C 31

[Y]3C SYS-2 21°C 15

[Y]3D OPT-1 216°C D8

|A|ASUS Crosshair VI Speed Raw Data Decimal Alternate

[Y]B4 H2O Flow 0 0000

[Y]BC CPU Opt~ 0 0000

[Y]BE AMP Fan 0 0000

|A|ASUS Crosshair VI Volts Raw Data Decimal Alternate

[_]90 PCH 1.05 80 -1

Reported in 0.21 Seconds

red-ray · March 16, 2017

SIV64X - System Information Viewer V5.17 KIRKWAYNEELD-PC::Kirk Wayne Eld

Windows 10 x64 Enterprise (Single User)   V10.00  Build 14393  RS1  ASUS Crosshair VI Hero  KIRKWAYNEELD-PC::Kirk Wayne Eld  English (0409)  United States (1)
Workgroup WORKGROUP       00 06:35:09  2017-03-16 10:42:11     [2.20GHz Dual DDR4 RAM]  PCIe x8@3 (x8@3) FSB:DRAM 3:32

Resource Usage 20% [1]        Current                 Maximum                           DDR4 RAM CAS Latency   15
System Physical Memory         6.76GB     11.51GB     32.00GB                           RAS to CAS Delay (tRCD)15
System Paging File             7.76GB     56.17GB     63.93GB                           RAS Precharge (tRP)    15
System File Cache             14.17GB     25.23MB     14.19GB                           Cycle Time (tRAS)      36
                                                                                       Row Cycle Time (tRC)   51 2T

CPUs 16 Cores 8 Chips 1 Disks    27°C    27°C    27°C                                              DIMMs     29°C     29°C     30°C     28°C

ITE IT8665     MB 55°C 21°C 25°C 25°C 25°C 23°C    EC 39°C 49°C 21°C 0.99    I/O +3.31    PSU +4.91 +11.84 +3.29 VBAT +3.12
              Fans 2,343 894 1,095 1,945 1,477 0 0 2,021 2,027 2,367

      Processor    FSB      CPU Utilisation     Volts Temp  Power   APIC   Socket AM4 PGA-1331   AMD Ryzen 7 1800X Eight-Core (Summit Ridge) [ZP-B1]
CPU-0  4.02GHz x39  103MHz   ~~                  1.55  60°C  4.237   0.0.0  Technology 14nm  x64  Family 23  Model 1 (01)  Stepping 1  Brand 2.0.0.00 (0)
CPU-1  4.02GHz x39  103MHz   ~~                                      0.0.1  CPUs 16 Cores 8x2     AMD Ryzen 7 1800X Eight-Core Processor
CPU-2  4.02GHz x39  103MHz   ~~                  1.55        5.832   0.1.0  L1 Code Cache (2)      4-way 64-byte  8 x 64KB   Core  0.73 volts
CPU-3  4.02GHz x39  103MHz   ~~                                      0.1.1  L1 Data Cache (2)      8-way 64-byte  8 x 32KB   Temp  25.0°C + 22.8°C
CPU-4  4.02GHz x39  103MHz   ~~                  1.55        2.280   0.2.0  L2 Unified Cache (2)   8-way 64-byte  8 x 512KB  Pump  2,367 RPM
CPU-5  4.02GHz x39  103MHz   ~~                                      0.2.1  L3 Unified Cache (8)  16-way 64-byte  2 x 8MB    Power 36.66 Watts
CPU-6  4.02GHz x39  103MHz   ~~                  1.55        0.160   0.3.0  [Cache-0 Latency]     [MMX+ SSE4.2 XD AVX2]      NB Clock 1.10GHz
CPU-7  4.02GHz x39  103MHz   ~~                                      0.3.1
CPU-8  4.02GHz x39  103MHz   ~~                  1.55        0.160   0.4.0         Memory       GPU      0.0% GPU Utilisation Volts Temp Power   Fans
CPU-9  4.02GHz x39  103MHz   ~~                                      0.4.1  GPU-0  3.00GHz P2   911MHz   Activity 0.0 %      1.03  23°C  30.5 %  1,204
CPU-10 4.02GHz x39  103MHz   ~~                  1.55        0.163   0.5.0  GPU-1  3.00GHz P2   911MHz   Activity 0.0 %      1.02  31°C  29.5 %  1,130
CPU-11 4.02GHz x39  103MHz   ~~                                      0.5.1
CPU-12 4.02GHz x39  103MHz   ~~                  1.55        0.144   0.6.0
CPU-13 4.02GHz x39  103MHz   ~~                                      0.6.1
CPU-14 4.02GHz x39  103MHz   ~~                  1.55        7.586   0.7.0
CPU-15 4.02GHz x39  103MHz   ~~                                      0.7.1

[  OK ]  [ Copy]   [Windows]  [Machine]  [status]   [uSB Bus]  [Network]  [ SPD ]   [Volumes]  [Adapters] [PCI Bus]  [ About]   [ Help]

[i/O Embedded Controller] <- SIV64X - System Information Viewer V5.17 KIRKWAYNEELD-PC::Kirk Wayne Eld

SIV64X - I/O Embedded Controller on \\KIRKWAYNEELD-PC - Windows 10 x64 Enterprise  V10.00  Build 14393  RS1

Bank 0  00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F  Bank 1  00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F  Save 0

  00   .. .. .. .. .. .. .. .. .. __ .. -  .. .. .. ..     00   .. .. .. -  .. .. .. .. .. .. .. .. .. .. .. ..
  10   .. .. __ .. .. .. .. .. .. .. -  .. .. .. .. ..     10   .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..
  20   .. .. .. .. .. .. .. .. .. -  .. .. .. .. .. ..     20   -  .. .. .. .. -  .. .. .. .. .. .. .. .. .. ..
  30   .. .. .. .. .. .. .. .. .. .. 27 31 15 D8 -  ..     30   .. .. .. .. .. .. .. .. -  .. .. .. .. .. .. 66
  40   74 .. .. 03 .. .. .. .. .. .. .. .. .. .. .. ..     40   64 -  .. .. .. .. .. .. .. 48 .. .. .. 54 .. ..
  50   .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ..     50   .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 4C
  60   .. .. -  -  .. .. .. .. .. .. .. .. .. .. .. 40     60   -  .. .. .. .. .. .. .. .. 38 .. 38 .. 38 .. ..
  70   -  .. .. .. .. .. .. 01 03 .. .. .. .. .. .. ..     70   .. .. .. -  .. -  .. 01 03 .. .. .. .. .. .. ..
  80   .. .. -  .. __ .. .. .. .. .. .. .. 02 30 .. ..     80   .. .. .. .. __ .. .. .. .. .. .. -  02 30 .. ..
  90   01 50 .. .. .. .. 02 40 .. .. 03 FE .. .. .. ..     90   01 50 .. .. .. .. 02 3F .. .. 03 FE .. .. .. ..
  A0   .. .. .. .. .. .. -  .. .. .. .. .. .. -  -  ..     A0   .. .. .. .. .. .. .. .. .. -  .. .. .. .. .. ..
  B0   .. .. .. .. .. .. .. .. .. .. .. .. .. .. -  ..     B0   .. .. -  .. .. .. -  .. -  .. .. .. .. .. .. ..
  C0   .. .. .. C0 .. .. .. .. .. .. .. .. DD .. .. ..     C0   .. .. .. -  -  .. .. .. .. .. .. .. DD .. .. ..
  D0   40 .. 10 41 .. 24 .. .. 34 34 .. .. .. .. 08 01     D0   40 .. 10 41 .. 24 .. .. 34 -  .. .. .. .. 08 01
  E0   .. .. .. .. -  .. .. 07 .. 75 80 54 .. .. .. ..     E0   .. .. -  .. 03 .. .. 07 .. 75 80 54 -  .. .. ..
  F0   .. .. 0D .. 14 .. .. .. 0F .. DD .. .. .. 0E ..     F0   .. .. 0D .. 10 .. .. .. 0F .. DD .. .. .. 0E ..

I/O Port 62 + 66 - Reported 481 Values in 5.77 Seconds  ASUS Crosshair VI Hero  [.. -> 00 : __ -> FF]

|A|ASUS Crosshair VI     Temp Raw Data  Decimal  Alternate  317.0577

[Y]0B    H2O Out         0°C  00
[Y]0D    H2O In          0°C  00
[Y]3A    PCH            39°C  27
[Y]3B    SYS-1          49°C  31
[Y]3C    SYS-2          21°C  15
[Y]3D    OPT-1         216°C  D8

|A|ASUS Crosshair VI    Speed Raw Data  Decimal  Alternate

[Y]B4    H2O Flow          0  0000
[Y]BC    CPU Opt~          0  0000
[Y]BE    AMP Fan           0  0000

|A|ASUS Crosshair VI    Volts Raw Data  Decimal  Alternate

[_]90    PCH 1.05                       80       -1

Reported in 0.21 Seconds

I was hoping you would post .PNG files and the text was totally unreadable 'till I put it in a code section :biggrin:

As nothing is connected to W_OUT it can't be that and all the EC is as below and as I would expect.

That system was BIOS 0702 Date: 02/21/2017, what BIOS do you have? See [Machine]. Maybe a later BIOS will address the issue.

kweld · March 16, 2017

Thank you again for replying so quickly.

I'm actually working today so not at home. But to answer your question I installed 9.0.2 yesterday from Asus with the same hope that it would resolve the issue.

http://i.imgur.com/6ky8qdS.png

http://i.imgur.com/M7gR5Lw.png

kweld · March 16, 2017

Correction on BIOS 0902 (not 9.0.2). Sorry for any confusion.

red-ray · March 16, 2017

See http://forum.corsair.com/forums/showthread.php?p=853900 for how to attach full size .PNG files.

Other than the BIOS I can't think what else it could be. Is it the BIOS that reports this or ASUS AI Suite?

9.0.2 had me confused for 3ns, but thank you for the clarification

kweld · March 16, 2017

FYI...Internet Explorer doesn't have the features to attach PNG files like Firefox.

So hopefully files are now attached for you properly.

The error isn't in the BIOS.

The error appears immediately after the Windows 10 OS boots up and it doesn't appear to be related to the the ASUS AI suite.

I've attached the error

red-ray · March 16, 2017

FYI...Internet Explorer doesn't have the features to attach PNG files like Firefox.

I use IE and have no real idea what Firefox offers. As attached in your last post is what I do and prefer.

That looks like a message from AI Suite, which process does task manager show for it? I suspect it's a bug in AI Suite, but I don't use AI Suite as it's poorly engineered and fails to use the standard lock to interlock access to the sensor hardware.

Further Corsair specify if you have CL4 active you should not have AI Suite active, see http://forum.corsair.com/forums/showthread.php?t=118371

kweld · March 16, 2017

Well I will fully uninstall the AI Suite tonight and will see if the error goes away. Would be great if it was that simple

kweld · March 17, 2017

SOLUTION: So it turned out to be the Asus Suite. PITA to uninstall but once I was able to fully remove this applet, the Warning went away.

Warning! Water_Out -300 centigrade

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