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I have a Voyager Air 1TB that is not working properly


silveravnt

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I can load files onto it.

I can see it in the settings menu on my phone (iOS) where I chose a network.

I can connect to it.

But in the app it shows a wifi icon with a red exclamation point and will not see any of the files loaded.

 

I've barely used the device but it's never done this before.

 

TIA

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Put in a support ticket with Corsair and see whether or not they can provide the firmware update file and instructions for your Voyager Air. It should be a file to drag onto the drive. As a precaution, it will be best to backup the data on the drive in case something bad occurs during the update process.

 

I tested the iOS app on 10.3 beta 6 and it is working fine.

 

https://corsair.secure.force.com/

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