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Cue don't work.

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I've bought a scimitar pro rgb 2 weeks ago, i've installed the cue software, modify the profiles as i like and save, that worked 3 times. Today, i change two profiles and try to save, but it took 1 hour and still at 0%, then i clicked on cancell but the program freeze and close. Now i opened again the CUE and show no progress and the progression bar didn't even move. The advice says something like: "Don't restart the program or disconnect the device while saving the profile or it may harm the device". What can i do?
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