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headset wont work


R1ze

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The icon in the first screenshot can appear if there is an issue with the audio service or there are no output devices connected to the computer.

 

From the second screen shot it looks like there was a problem during driver installation. If you are running Windows 7, Make sure the hotfix below is installed;

https://www.microsoft.com/en-us/download/details.aspx?id=46148

 

If that does not help, Open Device Manager, Right click the device and copy+paste the status message here.

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