leon_123 Posted February 27, 2017 Share Posted February 27, 2017 Hi guys, I'm using Corsair Strafe keyboard. The problem is CUE won't recognize my keyboard after my PC log on to Windows, it said "No devices detected". I have to manually disconnect and reconnect the keyboard in order to being recognized by CUE. I'm also try to reinstall the lastest CUE but didn't work. Anyone know why? Link to comment Share on other sites More sharing options...
Toasted Posted February 27, 2017 Share Posted February 27, 2017 -When did the issue start appearing? e.g. After an update, or did you just get the keyboard? -Try a different USB port. Does that help? You should also submit in a support ticket with Corsair and see whether their suggestions also help e.g. turning on/off Legacy USB devices in the UEFI. https://corsair.secure.force.com/ Link to comment Share on other sites More sharing options...
Marmite_II Posted February 27, 2017 Share Posted February 27, 2017 Hi guys, I'm using Corsair Strafe keyboard. The problem is CUE won't recognize my keyboard after my PC log on to Windows, it said "No devices detected". I have to manually disconnect and reconnect the keyboard in order to being recognized by CUE. I'm also try to reinstall the lastest CUE but didn't work. Anyone know why? Hi When you uninstall your CUE software it does not delete all directories and registries. You need to manually do it, i used CCleaner. My keyboard gets detected in Win10 if i plug it in any USB 2 or USB 3 ports. Needed not to be legacy Keyboard USB plug, can be any port. I also using Strafe RGB keyboard, see you use older Strafe none RGB. Does the keyboard work in another PC? Which CUE software were you using before? Link to comment Share on other sites More sharing options...
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