Artel Posted February 24, 2017 Share Posted February 24, 2017 Upon my packages arrival today, I opened it up to find a nightmare of a crack in one of my side panels. Is there anything I can do to get this replaced? Also, will I need to send the entire case back or can they just send me the side panel? As far as I can tell, this is the only thing that arrived damaged. (Aside from my feelings, which are crushed right now) I have a mountain of parts coming tomorrow and don't want to just leave them hanging around waiting for a case to arrive again :nono: Link to comment Share on other sites More sharing options...
eagle2508 Posted February 24, 2017 Share Posted February 24, 2017 It's damaged so you need to contact the retailer, if you are in the U.K the retailer is responsible not the manufacturer Link to comment Share on other sites More sharing options...
Toasted Posted February 26, 2017 Share Posted February 26, 2017 Put in a support ticket with Corsair and attach your invoice and some pictures of the cracked panel. They should be able to send you a replacement panel. https://corsair.secure.force.com/ Link to comment Share on other sites More sharing options...
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