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Bad TwinX matched Pair memory module


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I have 10 sticks of CMX512-3200LLPRO memory. I installed 2 new modules in a new machine I was building. I would get a slow error beeping and the LEDs would not show any activity, and the machine would not boot. After much testing with other CMX512-3200LLPro modules, I have isolated the culprit module. I need to get an RMA and send it in to you for replacement. Since these are matched pairs, should I send in both modules or only the one defective module? They are all the same version (XMS3205v3.1). Please let me know what I should do, and will a new identical module work with all of the other ones I have? Being TwinX makes things a little trickier re: replacement.




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I filled out the online form noting the post # but I have still have not received my RMA # to return the bad module !!

Could you please help expidite things so that I can send it in to you for replacement?


Please follow the link in my signature “I think I have a bad part!” and we will be happy to replace them or it!
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