Clawow Posted February 10, 2017 Share Posted February 10, 2017 Goodevening, A few weeks ago i bought the RGB Strafe mx silent. I discovered that my thumbs would get itchy and irritated from the patterned spacebar. On this forum i asked for a smooth spacebar. The moderator told me to open a ticket. Which i did, unfortunately it does not feel like i am really being helped. The only thing i am asking is a smooth spacebar, I'd say that is not too much asked. At first I waited a few days for a ticket reply, they asked for a receipt which i gave them, next thing they said was to contact the seller. The seller also couldn't provide me a smooth spacebar. So i contact you again, as requested. It then took four days to tell me you only sell US KEY CAPS, so it probably wouldn't fit. Do you guys realize that I am asking for a space bar? With all my respect, how hard is it to provide me one? even if i am willing to pay. Included is a screenshot from the ticket correspondence. I am very happy with my keyboard and it is the best i have ever had. Please make me happy with the company behind it also. Kind regards, Frank http://img4.imagetitan.com/img4/small/15/15_ticketcorsairspacebar.jpg Link to comment Share on other sites More sharing options...
Corsair Employees Corsair Henry Posted February 10, 2017 Corsair Employees Share Posted February 10, 2017 PM me your ticket number and I will send you one, if I am able to find one. Link to comment Share on other sites More sharing options...
Clawow Posted February 10, 2017 Author Share Posted February 10, 2017 Thank you very much Henry! I have send you a PM! I am very satisfied! Kind regards, Frank Link to comment Share on other sites More sharing options...
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