haaldemir Posted January 26, 2017 Share Posted January 26, 2017 Hi All, I have Ax760i powersupply, Working very well but, in link input voltage it shows 191 Volt. But main home voltage is ~220 volt. it almost 30V minus from main voltage? Is it normal? Link to comment Share on other sites More sharing options...
red-ray Posted January 26, 2017 Share Posted January 26, 2017 it shows 191 Volt. But main home voltage is ~220 volt. it almost 30V minus from main voltage? No and last time I checked with CL4 both my AX1500i + AX760i reported the correct mains voltage, see http://forum.corsair.com/forums/showthread.php?p=845101. Which CL4 version are you using, has it always reported low and do all CL4 versions report low? I just fired up CL 4.3.0.154 and it too reports the correct voltage, though some of the other numbers are still incorrect, 5 volts * 3 amps is 15 rather than 1 watt! You could always request an RMA via https://corsair.secure.force.com/home/home.jsp, remember to upload the original invoice. Link to comment Share on other sites More sharing options...
haaldemir Posted January 26, 2017 Author Share Posted January 26, 2017 No and last time I checked with CL4 both my AX1500i + AX760i reported the correct mains voltage, see http://forum.corsair.com/forums/showthread.php?p=845101. Which CL4 version are you using, has it always reported low and do all CL4 versions report low? I just fired up CL 4.3.0.154 and it too reports the correct voltage, though some of the other numbers are still incorrect, 5 volts * 3 amps is 15 rather than 1 watt! You could always request an RMA via https://corsair.secure.force.com/home/home.jsp, remember to upload the original invoice. Thank you for your reply I am using Corsair Link 4.3.0.154 and it always low, and befor old link shows always low. Except in main low voltage ax760i works normal, No other problem. Should i request an Rma? Link to comment Share on other sites More sharing options...
red-ray Posted January 26, 2017 Share Posted January 26, 2017 Should i request an Rma? Only you can decide, were it my AX760i I suspect I would if the serial number was < 13119560 as it would have the old firmware and I would wonder if the new firmware fixed this, see http://forum.corsair.com/forums/showthread.php?p=831020 Link to comment Share on other sites More sharing options...
haaldemir Posted January 26, 2017 Author Share Posted January 26, 2017 Thank you. Hımm i checked my serial no 1250956.... i dont know old or not. but i could not find on link firmware download. only see user not allow and corsair link firmware version: Not applicable. now home voltage :226 volt corsair link : 196 volt. Always promortional (minus 30V) Link to comment Share on other sites More sharing options...
red-ray Posted January 26, 2017 Share Posted January 26, 2017 As 1250956 is less than 13119560 so you should have the old firmware. The firmware can only be updated in the factory. My AX760i serial is 14269561 so I assume it has the new firmware. What we need to know is what other AX760is with the old firmware report, Link to comment Share on other sites More sharing options...
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