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lighting node stopped working after windows 10 update


IEYA

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Hello Guys up until 2weeks ago my link commander,cooling node and lighting node was working great,after a recent windows 10 update the lighting node has stopped working,leds not showing in software,i am running z77 asrock extreme 9 mobo with 32gig cosair platinum i5 3750k intel i cannot remember which version of the link software i have installed 3.5. something i am running all the original link commander cooling node and lighting node editions.Any help with this problem would be greatly appreciated. Thankyou IEYA
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What version of CL are you using and firmware versions does all the CL hardware have?

 

Update you PC specs to specify W10 and the build number :!:.

 

The SIV initial + [uSB Bus] + [Link Devices] + [Link Status] + [Link Fans] panels allow the root cause of many hardware issues to be determined and resolved. If you need help with a CL hardware issue I recommend attaching these screen shots to your post.
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Hello Red Ray thanks for getting back to me i do not completely understand what has gone wrong, i took your advice to send you siv information plus screenshots of link information,i am not sure if i am up to date with firmware and my system hope you are able to help,please understand i am getting kind of old now. Thankyou

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i do not completely understand what has gone wrong

  1. Firstly SIV failed to find it's driver, et al.
  2. As a result SIV is not working as designed.
  3. At a guess you ran SIV64X.exe directly from the .ZIP file rather than extracting the files into C:\Program Files\SIV\ and running SIV from there.
  4. I further suspect SIV popped up the panel as below telling you to do this which you ignored.
  5. Failing to do this also meant that [uSB Bus] did not display the device names.
  6. You failed to specify the CL version you are using, do this.
  7. You failed to update your PC specs, do this.
  8. Give the screen shots sensible names so I can tell which is which such as [Link Devices].png otherwise I won't bother to try and help you.
  9. Use Alt/PrtSc so just the panel is captured or crop the screen images.
  10. Read what the screens say and if they say to exit CL the exit CL.
  11. I suspect http://rh-software.com/Using%20SIV%20to%20Control%20Corsair%20Link%20Hardware.pdf may help.
  12. [Link Update] will list all the firmware versions once you exit CL before starting SIV.
  13. From what you have posted I can't sensibly help you. Try again.

What the panel says is out of date and I have updated it to say as follows for SIV 5.16.

 

Corsair Link 3 fails to implement support for the Global\CorsairLinkReadWriteGuardMutex named Mutex.

You need to update to Corsair Link 4.2.4.25 or later to use SIV64X at the same time.

 

Yes, I know you can't use CL4 as Corsair decided not to support the old commander so you need to exit CL3 as the [Link Devices] panel you ignored specified.

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Hello Red Ray As i said before i am getting old almost in my seventies,i have never used siv before and dont know how to use it, i will try my best,i dont know the version of cl i am running it is one of the first how would i find out,with regards the screenshots i have not done that before either,it is easy for someone who knows how but was hurt when you said you couldnt be bothered to help if i got something wrong,i no doubt that you help many people some younger than others with sharper minds still i have learned something.Thankyou for your understanding
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When I spend my time trying to help you and give a list of 13 itemised points a reply with 13 itemised replies would be appropriate rather that one long and incorrect sentence.

 

with regards the screenshots i have not done that before either,it is easy for someone who knows how but was hurt when you said you couldnt be bothered to help if i got something wrong

 

Get your facts straight :mad:. I specified "I would not bother if you used stupid attachment names again".

 

8. Give the screen shots sensible names so I can tell which is which such as [Link Devices].png otherwise I won't bother to try and help you.

 

This is nothing to do with you totally failing to read what the SIV panels specified and currently suspect you don't deserve any help. Look at http://forum.corsair.com/forums/showthread.php?p=888603 which is the guys first ever post and I guess he had also never used SIV before so it can't be that hard.

 

You also totally failed to update you PC specs to specify Windows 10 x64 Build 14393 for no good reason :zzzzzzzz:.

 

I am at a loss as to why you failed to look on [About] to get the CL verion. Note how the other post included the CL version without even being prompted once.

 

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attachment.php?attachmentid=27442&stc=1&d=1485459341

To use SIV to manually do the EnhancedPowerManagementEnabled registry edit simply uncheck it and then press [Restart]. None of the other Device Parameters need to be changed/set to zero though there are many misleading posts that say they should.

 

attachment.php?attachmentid=27675&d=1486409322

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