Dantemoulin Posted January 18, 2017 Share Posted January 18, 2017 Hi! I have a Corsair Void Wireless RGB headset, the headset itself works fine but something in windows is really messed up. Yesterday everything worked fine then all of sudden the mic stops working.The only thing I have done since yesterday is that I plugged in my studio monitors with my Scarlett USB audio interface. So the problem is when I want to make a skype call or use my mic in general it does not work, however if I restart windows and look in the windows sound control panel it registers sound from the mic but as soon as I open for example Skype or TeamSpeak the mic stops working. I had the same problem a few months ago but unfortunately I don't remember how I got it working. Now the problem is slightly different and very odd.Same as before when I restart my computer the mic works but now the audio does not, when I open spotify and try to play a song it wont play, then I mess around a bit with the windows sound settings and suddenly spotify works but then the mic stops working instead... I have tried to google my problem but don't know hot to phrase myself.I can't find anyone else with a relatable problem. Any help is greatly appreciated! Link to comment Share on other sites More sharing options...
Toasted Posted January 19, 2017 Share Posted January 19, 2017 Your issue sounds like it's just the default audio/recording device setting in Windows. Check Skype and Teamspeak settings. E.g. The recording device is set to the default recording device or manually select the headset's microphone. When you click the speaker icon in the notification tray, Make sure the device is the headset or your stereo monitor. If not, use the dropdown menu to change it. Link to comment Share on other sites More sharing options...
Dantemoulin Posted January 19, 2017 Author Share Posted January 19, 2017 Hi and thanks for your answer! I have tried every option possible in the windows control panel and in Skype/TS. I have also removed all drivers and reinstalled them. It worked fine on my other computer with windows 10 so the problem is most likely my OS or a partly faulty motherboard or some other component.I will try to do a clean install of windows and report back. Link to comment Share on other sites More sharing options...
botrytis Posted January 19, 2017 Share Posted January 19, 2017 It is not the MB. It may be issues with the Win 10 USB drivers. Try this first, in the links: http://forum.corsair.com/forums/showpost.php?p=887305&postcount=2 and http://forum.corsair.com/forums/showpost.php?p=887341&postcount=4 Link to comment Share on other sites More sharing options...
Dantemoulin Posted January 19, 2017 Author Share Posted January 19, 2017 I have now done a clean install of Windows 10 and I have disabled all power managements but nothing worked. Feels to me like it's a hardware issue since it works on my other computer. Edit: I have also tried using another wireless USB headset (Asus Strix Wireless) but same thing occurs. Edit 2: I tried a regular USB headset and that worked fine so it seems to be something wrong with the wireless part. Edit 3: The headsets mic works if I use my external speakers as the audio output but I still can't use both the headsets mic and speakers simultaniously... Link to comment Share on other sites More sharing options...
Toasted Posted January 21, 2017 Share Posted January 21, 2017 Put in a ticket with Corsair and see whether they have any suggestions. https://corsair.secure.force.com/ Link to comment Share on other sites More sharing options...
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