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No sound from Void USB


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I recently built a new PC and tried using my Void USB headset with it. When I plug it in my computer reads that the device is connected and CUE shows that everything is there, but when I go to play sound or use the mic nothing is working. I have tried everything I can think of from the drivers, reinstalling CUE and repairing the headset. I've even reinstalled Windows to no avail. I'm at a lost for what could be the issue, does anyone know anything that may help or fix the issue?

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