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kaby lake not supported?


kvazimut

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Reply from Corsair:

Created By: Technical Support Rep (2/14/2017 4:01 PM)

Hello Jochen,

 

Our developers are working on it still. For now I recommend using HW monitor by CPUID to check your CPU temp.

 

Regards,

Francois

 

I just can't see how Corsair can give replies like this when I have proved that all you need to do to fix this is use a later CPUID SDK (cpuidsdk.dll).

 

I initially proved this for CL 4.3.0.154 (http://forum.corsair.com/forums/showthread.php?p=890593) and then again for CL 4.5.0.55 (http://forum.corsair.com/forums/showthread.php?p=891269). Going further back to around 05-Aug-2016 I intimated in http://forum.corsair.com/forums/showthread.php?p=864155 that I had also done this to address the issue with CL4 failing to report my DIMMs. I did not clearly spell it out at the time as I felt I should give the CL4 developers the benefit of the doubt, but now there is no reasonable doubt and they are not up to the job.

 

OK I would not expect the support guys to know how CL4 works, but given I first specified this on 01-Feb-2017 (http://forum.corsair.com/forums/showthread.php?p=889526) by now the developers should have got their act together and done something given I proved this on 09-Feb-2017 (http://forum.corsair.com/forums/showthread.php?p=890593) for such as answer to be given is rather poor.

 

I suggest all users that have this issue log a call via https://corsair.secure.force.com/home/home.jsp pointing them at this post and ask for a 1.1.5.5 or later cpuidsdk.dll.

 

  1. Failing to support Kaby Lake is outrageous :mad:. Looking at my earlier post all it takes to fix this is a later CPUIDSDK.dll so one should be attached to the first post in this thread.
  2. It's also totally failing to report the 2 x Corsair Vengeance LED modules, is this the intended fix? :rofl:

 

Further given that Corsair knew that Kaby Lake was not supported before releasing CL 4.5.0.55 they should have fixed this and released CL 4.5.0.55 30 seconds later. OK, I know it would need to be retested, but given that my and others LED DIMMs don't work at all I have to wonder if Corsair do any rigorous testing :eek:.

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I just can't see how Corsair can give replies like this when I have proved that all you need to do to fix this is use a later CPUID SDK (cpuidsdk.dll).

 

I initially proved this for CL 4.3.0.154 (http://forum.corsair.com/forums/showthread.php?p=890593) and then again for CL 4.5.0.55 (http://forum.corsair.com/forums/showthread.php?p=891269). Going further back to around 05-Aug-2016 I intimated in http://forum.corsair.com/forums/showthread.php?p=864155 that I had also done this to address the issue with CL4 failing to report my DIMMs. I did not clearly spell it out at the time as I felt I should give the CL4 developers the benefit of the doubt, but now there is no reasonable doubt and they are not up to the job.

 

OK I would not expect the support guys to know how CL4 works, but given I first specified this on 01-Feb-2017 (http://forum.corsair.com/forums/showthread.php?p=889526) by now the developers should have got their act together and done something given I proved this on 09-Feb-2017 (http://forum.corsair.com/forums/showthread.php?p=890593) for such as answer to be given is rather poor.

 

I suggest all users that have this issue log a call via https://corsair.secure.force.com/home/home.jsp pointing them at this post and ask for a 1.1.5.5 or later cpuidsdk.dll.

 

 

 

Further given that Corsair knew that Kaby Lake was not supported before releasing CL 4.5.0.55 they should have fixed this and released CL 4.5.0.55 30 seconds later. OK, I know it would need to be retested, but given that my and others LED DIMMs don't work at all I have to wonder if Corsair do any rigorous testing :eek:.

 

I've tried to switch the cpuidsdk.dll and cpuidsdk64.dll in "C:\Program Files (x86)\CorsairLink4" with a newer version 1,1,5,8 and it's even worse. After doing this you can only see and change the LED color, change the fan and pump speed and see the liquid temperature. I switched it back now and I'm waiting for an update wich doesn't seem to come anytime soon.

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I've tried to switch the cpuidsdk.dll and cpuidsdk64.dll in "C:\Program Files (x86)\CorsairLink4" with a newer version 1,1,5,8 and it's even worse. After doing this you can only see and change the LED color, change the fan and pump speed and see the liquid temperature. I switched it back now and I'm waiting for an update wich doesn't seem to come anytime soon.

 

Where did you get 1.1.5.8 from?

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I've extracted the files from NZXT software... :D:

 

:rofl: That's not the Corsair cpuidsdk.dll so won't work. Had this not been the case I would have specified doing this a long time ago :laughcry:.

 

I guess you also failed to notice CL 4.6.0.85 has been released and the Kaby Lake support is improved as it comes with the 1.1.5.4 .dll.

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:rofl: That's not the Corsair cpuidsdk.dll so won't work. Had this not been the case I would have specified doing this a long time ago :laughcry:.

 

I guess you also failed to notice CL 4.6.0.85 has been released and the Kaby Lake support is improved as it comes with the 1.1.5.4 .dll.

 

For real? You are right, I've just checked for an update 30 minutes ago and there was no update, but now it is... Are you a god or something? lol

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For real? You are right, I've just checked for an update 30 minutes ago and there was no update, but now it is... Are you a god or something? lol

 

It's been there since at least 20-Mar-2017 @ 22:54

 

I just noticed Corsair-LINK-Installer-v4.6.0.86.zip contains Corsair-LINK-Installer-v4.6.0.86.zip which contains Corsair LINK Installer v4.6.0.86.exe, this is silly :rofl:.
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I am glad that they finally got Kaby Lake supported...now it's time for Ryzen.

 

One thing I am curious about is, how come there's no option to manually input fan speed rpm values for a custom fan curve? Or is it not supported anymore? I absolutely hate having to drag a dot/slider, because it doesn't go where exactly I want it.

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How are you guys controlling fan speed with the latest version of Link? Once I finally got my h115i to be detected by the latest version after trouble shooting, now the fan noise is unbearable whenever a core spikes above room temperature. The h115i keeps rapid firing the fans every 15-30 seconds and it sounds like a leaf blower in my office.
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