wando Posted January 6, 2017 Share Posted January 6, 2017 All, I was hopeful someone might be able to offer any advice on how I might be able to get an Obsidian Series 750D I/O Panel (CC-8930173) to or in Australia. Parts at this component level are troublesome to source in country. The main (Front & Centre) power button has failed. At present I'm jumping off the Power/Reset SW mobo pins. Not what I would consider a long term solution. 3rd party tactile switches will work but not optimal.. More than happy to pay for the part and freight. Any advice or assistance would be much appreciated. regards Link to comment Share on other sites More sharing options...
Toasted Posted January 7, 2017 Share Posted January 7, 2017 Is the case still in warranty? Corsair provides a two year warranty for their cases. Link to comment Share on other sites More sharing options...
wando Posted January 8, 2017 Author Share Posted January 8, 2017 Toasted, Thanks for the reply, yes I have raised a ticket with Corsair. But thanks for the information I didn't realise I had 2 years warranty with the OEM. I'd better edit that ticket... Thanks again. Link to comment Share on other sites More sharing options...
Toasted Posted January 9, 2017 Share Posted January 9, 2017 If you have not done so already, Make sure you upload a picture of your invoice as proof of purchase to your ticket. This will be used to verify the warranty status of the case. Link to comment Share on other sites More sharing options...
Unluckyalf Posted January 15, 2017 Share Posted January 15, 2017 Hi, I actually registered on here to ask the same question. Im also in Australia and my case is out of the warranty period (2.5 years old). I too have been struggling to get the I/O panel. Corsair suppliers will only supply the part if i bought the case from them. Sadly the case was an eBay purchase and i dont recall the seller, though i did buy it new. Link to comment Share on other sites More sharing options...
snapper69 Posted January 16, 2017 Share Posted January 16, 2017 Contact Corsair anyway, they may be able to sell you one. Link to comment Share on other sites More sharing options...
AfterBurner_1 Posted January 17, 2017 Share Posted January 17, 2017 As I recall when i bought my case i registered on this forum way back in 2014, and at that time corsair george admitted there was a problem with the front panel I/O (USB ports were flaky and loose as and Audio ports were nonfunctional as i recall). then there was a exchange program put in place for a period. naturally I missed the boat by a few days, oh well. I should probably see if i can source the revised parts (which should be the full USB3.0 version to sort out my hokey ports before i sell the old girl as I'm downsizing to the 380t right now. Link to comment Share on other sites More sharing options...
Unluckyalf Posted January 17, 2017 Share Posted January 17, 2017 Contact Corsair anyway, they may be able to sell you one. Yeah, i flicked them an email a week or so back. Not heard anything back yet. Will follow it up if i head nothing by the end of this week. Cheers Link to comment Share on other sites More sharing options...
snapper69 Posted January 17, 2017 Share Posted January 17, 2017 If you don't get a reply use the Support Ticket System link at the top of the page. You will have to register again, rather than using your log in from here. Link to comment Share on other sites More sharing options...
Unluckyalf Posted January 19, 2017 Share Posted January 19, 2017 Will do, thanks Link to comment Share on other sites More sharing options...
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